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Inconsiderate host/manager(?)
Kent O
Inconsiderate host/manager(?)
Weck's的点评
点评：From time to time we have enjoyed eating breakfast at Wecks when we have had a reason to be in town early. So this morning, after an early appointment, we stopped there for breakfast.
When we entered the restaurant there was no one up front to show us to a table. After a considerable wait, the host/manager sallied forth from the kitchen and, without apology for the wait, he said "table for 2 this morning? " We responded in the affirmative and then, me tending to be kind of a wise guy at times, I said "we were about to go to IHOP". He turned to me and somberly stated "you could do that ".
Besides having no sense of humor,
it was obviously more important to him to be chatting on the phone in the kitchen than to provide a positive experience to his customers.
As we arrive at the designated table, my wife looked at me and said "do you want to go"? I responded in the affirmative and we proceeded to leave for a place where we could enjoy our breakfast.
This guy really needs to improve his customer service attitude 🙄.
When we entered the restaurant there was no one up front to show us to a table. After a considerable wait, the host/manager sallied forth from the kitchen and, without apology for the wait, he said "table for 2 this morning? " We responded in the affirmative and then, me tending to be kind of a wise guy at times, I said "we were about to go to IHOP". He turned to me and somberly stated "you could do that ".
Besides having no sense of humor,
it was obviously more important to him to be chatting on the phone in the kitchen than to provide a positive experience to his customers.
As we arrive at the designated table, my wife looked at me and said "do you want to go"? I responded in the affirmative and we proceeded to leave for a place where we could enjoy our breakfast.
This guy really needs to improve his customer service attitude 🙄.
翻译：有时，当我们有理由早点到城里时，我们会喜欢在 Wecks 吃早餐。所以今天早上，在早早的约会之后，我们在那里停下来吃早餐。
当我们进入餐厅时，前面没有人带我们去餐桌。等了很久之后，主人/经理从厨房走出来，没有为等待道歉，他说“今天早上有 2 人桌吗？”我们回答是的，然后，我有时倾向于成为一个聪明的人，我说“我们正要去 IHOP”。他转向我，严肃地说“你可以去”。
除了没有幽默感之外，
对他来说，在厨房打电话聊天显然比为顾客提供积极的体验更重要。
当我们到达指定的餐桌时，我的妻子看着我说“你想去吗”？我回答是的，然后我们继续前往可以享用早餐的地方。
这家伙真的需要改善他的客户服务态度🙄。
当我们进入餐厅时，前面没有人带我们去餐桌。等了很久之后，主人/经理从厨房走出来，没有为等待道歉，他说“今天早上有 2 人桌吗？”我们回答是的，然后，我有时倾向于成为一个聪明的人，我说“我们正要去 IHOP”。他转向我，严肃地说“你可以去”。
除了没有幽默感之外，
对他来说，在厨房打电话聊天显然比为顾客提供积极的体验更重要。
当我们到达指定的餐桌时，我的妻子看着我说“你想去吗”？我回答是的，然后我们继续前往可以享用早餐的地方。
这家伙真的需要改善他的客户服务态度🙄。
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