点评:We had checked in 3 times in Jan and Feb 2023. The last time we checked in, my body wash and a face wash was left behind..called the hotel from Manila, asked them if the items were with the housekeeping. They said yes, and I said i will collect them in my next stay. Today when I arrived, both items were handed to me in a plastic bag. I took a shower, and they had MIXED DISH WASHING LIQUID OF THE SAME COLOR..i was laughing out loud first and then called the reception.. they sent someone to inspect, who said they will review the cctv (?) And get back tomorrow. Guess how it feels to have dishwashing liquid on your body! I called the reception to connect me to the General manager..they refused flatly "oh he has left for the day, tell me how i can help" To anyone reading this, PLEASE AVOID THIS HOTE BEEN HERE SINCE 2016..THEIR SERVICE HAS GONE DOWN TO ABYSMAL LEVELS
翻译:我们在 2023 年 1 月和 2 月入住了 3 次。我们最后一次入住时,我的沐浴露和洗面奶落在了后面。从马尼拉打电话给酒店,问他们这些物品是否与客房服务有关。他们说是的,我说我会在下次入住时收集它们。今天,当我到达时,这两样东西都装在一个塑料袋里递给我。我洗了个澡,他们用了相同颜色的混合洗碗液。我先是大笑起来,然后打电话给接待处。他们派人去检查,谁说他们会检查闭路电视(?)然后回来明天。猜猜洗碗液沾到身上是什么感觉!我打电话给接待处让我与总经理联系。他们断然拒绝“哦,他今天离开了,告诉我我能帮上什么忙”对于任何读到这篇文章的人,请避免这家酒店自 2016 年以来一直在这里......他们的服务有跌至深渊