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Do not go there if you do not want your evening to be ruined
Tripadvisor用户
Do not go there if you do not want your evening to be ruined
Olive Garden Italian Restaurant的点评
点评：We had a poor experience at this location. The server who took our order, Catherine, was nice. She asked whether we want soup and salad right away and we said yes, and then she disappeared for 20 minutes. After the long wait, another waiter came over (it turned out later that Catherine's shift has ended and she did not bother to inform us nor introduce her replacement) and then it took us another 20 minutes to get the order. When it finally arrived, my son got a small piece of salmon and the bunch of huge pieces of steamed scary-looking broccoli with it as a side ($20.99 dish). We asked if they have anything different from broccoli and the waiter suggested french fries and charged us an additional $3 for it. We paid at the device at the table and started waiting for french fries. After 15 minutes salmon was cold and my son finished it without a side. Meanwhile, our waiter was cleaning glasses at the bar and did not pay any attention to us. I came over to say that we are leaving without french fries. He apologized and said he will bring us french fries in a minute. After another 10 minutes of waiting he came out and said he is sorry but another table got our french fries by mistake. He did not offer to return $3 he charged us for these french fries and I was too tired to argue so I just left. Such an outstandingly poor service!
翻译：我们在这个地方的经历很糟糕。接受我们订单的服务器凯瑟琳很好。她问我们是否马上要汤和沙拉，我们说是，然后她消失了 20 分钟。经过漫长的等待，又一位服务员过来了（后来发现凯瑟琳的轮班已经结束，她没有通知我们也没有介绍她的替代者）然后我们又花了 20 分钟才拿到订单。当它最终到达时，我儿子得到了一小块鲑鱼和一大堆看起来很吓人的蒸西兰花作为配菜（20.99 美元的菜）。我们问他们是否与西兰花有什么不同，服务员建议炸薯条并向我们额外收取 3 美元。我们在桌上的设备上付款并开始等待炸薯条。 15 分钟后，鲑鱼变冷了，我儿子吃完了，没有配菜。与此同时，我们的服务员正在吧台擦玻璃，没有理会我们。我过来说我们要离开时没有炸薯条。他道歉并说他会在一分钟内给我们带来炸薯条。又等了 10 分钟后，他出来说他很抱歉，但另一张桌子误拿了我们的炸薯条。他没有退还他向我们收取的这些炸薯条的 3 美元，我太累了无法争论所以我就离开了。如此糟糕的服务！
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