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Bruce S
The Actual Worst Hotel Experience of my Life
美洲长住套房酒店-梅多兰兹-东拉瑟福德的点评
点评：I don’t even know where to start. As early as the hallway, my family recognized the lack of cleanliness of this hotel with the unvacuumed carpets and garbage left tossed on the floors. We walked into our room and immediately felt like we had entered a time capsule of neglect and bad housekeeping. There was hair everywhere—on the counter, on the chairs, in the bathtub (which, by the way, looked like it hadn’t been cleaned since 2004). Dust covered every surface like it was part of the design.
As for the housekeeping—zero effort, zero care. We politely pointed out the condition of the room to the front desk who were admittedly pleasant. They said, “We’ll let housekeeping know,” which they did almost nothing. There was still dust, the bathtub was still not cleaned, the only progress mass was the hair removal. We were out for more than 6 hours; more than enough time for housekeeping to do something and yet still even the floors were unvacuumed as late as the morning after.
And just when we thought it couldn’t get worse, the noise kicked in while we were trying to sleep. We were treated to the full audio experience of the rooms next door talking at full blast, slamming doors, and stomping feet. It felt like we were in their room, only without the invitation.
Do yourself a favor: stay anywhere else. A tent in a parking lot would be cleaner and come with better customer service.
As for the housekeeping—zero effort, zero care. We politely pointed out the condition of the room to the front desk who were admittedly pleasant. They said, “We’ll let housekeeping know,” which they did almost nothing. There was still dust, the bathtub was still not cleaned, the only progress mass was the hair removal. We were out for more than 6 hours; more than enough time for housekeeping to do something and yet still even the floors were unvacuumed as late as the morning after.
And just when we thought it couldn’t get worse, the noise kicked in while we were trying to sleep. We were treated to the full audio experience of the rooms next door talking at full blast, slamming doors, and stomping feet. It felt like we were in their room, only without the invitation.
Do yourself a favor: stay anywhere else. A tent in a parking lot would be cleaner and come with better customer service.
翻译：我都不知道该从何说起。早在走廊上，我家人就察觉到这家酒店不够干净，地毯都没吸尘，垃圾扔在地板上。我们走进房间，立刻感觉自己仿佛进入了一个疏忽大意、客房服务糟糕的时间胶囊。到处都是头发——柜台上、椅子上、浴缸里（顺便说一句，浴缸看起来好像从2004年就没打扫过了）。灰尘覆盖了每个表面，仿佛是设计的一部分。至于客房服务——毫无用处，毫无关怀。我们礼貌地向前台指出了房间的状况，前台人员确实很友善。他们说：“我们会通知客房服务”，但几乎什么也没做。房间里仍然有灰尘，浴缸仍然没有打扫，唯一的进步就是除毛。我们在外面待了超过6个小时；时间足够客房服务人员做点什么了，但直到第二天早上，连地板都没打扫。就在我们以为情况不会更糟的时候，噪音突然在我们试图入睡时响起。我们完全被隔壁房间的大声谈话声、摔门声和跺脚声所包围。感觉就像我们在他们的房间里，只是没有受到邀请而已。
帮自己个忙：换个地方住吧。停车场里的帐篷会更干净，而且客户服务也更好。
帮自己个忙：换个地方住吧。停车场里的帐篷会更干净，而且客户服务也更好。
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