点评:I was very disappointed in the food and accommodations provided on Le Petit Train du Nord in 2021 as they were not as described in Senior Cycling publications. I had cycled this route before as described in the Senior Cycling publication and the area had an almost European feel so I returned with 3 friends. This trip had a completely different feel and was not as described by Senior Cycling! Rather than small Auberges, we stayed at Super 8, Best Western and other large hotels. We had 2 boxed breakfasts that included a prepackaged muffin, prepackaged yogurt and various other prepackaged items, and one breakfast that was a typical hotel buffet. Dinners were at loud and crowded restaurants. A far cry from a "foodies dream" as advertised! In addition to the food and accommodations, there was only an emergency SAG and not the usual van that is available if one chooses not to cycle on a particular day due to weather or other circumstances. The Senior Cycling tour (my check went to Senior Cycling) had subcontracted to Velo Quebec who provided a reasonable tour at a very good cost if booked directly! The trip was however, not as described in Senior Cycling publications and didn't reflect the price charged by Senior Cycling. It was truly a case of false marketing!
I phoned Senior Cycling and was only told thank you for letting us know. I filled out their online form, as did 2 of my friend. The website said that a representative would call regarding our complaint, however we never heard from them.
翻译:我对 2021 年 Le Petit Train du Nord 提供的食物和住宿感到非常失望,因为它们与高级自行车出版物中描述的不一样。我之前曾按照高级自行车出版物中的描述骑过这条路线,该地区几乎具有欧洲风情,所以我和 3 个朋友一起回来了。这次旅行的感觉完全不一样,完全不是《资深骑行》描述的那样!我们没有住小旅馆,而是住在速8、贝斯特韦斯特和其他大旅馆。我们吃了 2 份盒装早餐,包括预先包装好的松饼、预先包装的酸奶和其他各种预先包装的物品,还有一份早餐是典型的酒店自助餐。晚餐在嘈杂而拥挤的餐厅举行。与宣传的“美食家梦想”相去甚远!除了食物和住宿之外,如果由于天气或其他情况而选择在特定日期不骑自行车,则只有紧急 SAG 而不是可用的普通货车。高级自行车之旅(我的支票去了高级自行车)已分包给 Velo Quebec,如果直接预订,他们会以非常优惠的价格提供合理的旅行!然而,这次旅行并不像 Senior Cycling 出版物中描述的那样,也没有反映 Senior Cycling 收取的价格。这真是一起虚假营销案!
我打电话给 Senior Cycling,只被告知谢谢你让我们知道。我和我的两个朋友一样填写了他们的在线表格。该网站说,代表会就我们的投诉打电话,但我们从未收到他们的消息。