点评:My daughter and I visited this location with my 4 yr old twin grandkids. We specifically picked chick -fil-a because they still have a play area. The area is very small and clearly signed 3yr old and under inside and on the door it states the play area is for 54 inches and below. As my grand kids began to play , it wasn’t long before a group of unsupervised pre teens - clearly over 54 inches entered and began to play extremely rough and out of control. A staff member ( older woman ) came by ( as my grandkids were no longer playing) and gave the older kids a thumbs up!!! She looked at my grandson and offered him a sticker and my daughter explained that he’s special needs and the kids were too wild and rough . She didn’t do anything to rectify the situation. Here’s the thing- if you are going to have rules and policies , then follow them! Your food while tasty , is not exactly cheap eats. Take your signs down and instead have signage saying play at your own risk. This is sending mixed messages . It’s bad enough the parents could care less what their kids were doing, but a staff member encouraging this when little ones were unable to play was unexceptionable. I hope this doesn’t happen to somebody else - or worse a little one getting hurt. Oh and not to mention we drove over an hour and a half to go here.
翻译:我和女儿带着我 4 岁的双胞胎孙子孙女来到这个地方。我们特意选择了 chick-fil-a,因为他们还有一个游乐区。这个区域很小,里面清楚地标明“3 岁及以下”,门上也写着游乐区适合身高 54 英寸及以下的儿童。当我的孙子孙女开始玩耍时,没过多久,一群无人看管的青少年——身高显然超过 54 英寸——进来了,开始玩得非常粗暴,失控。一位工作人员(老太太)走了过来(因为我的孙子孙女不再玩耍了),对大孩子们竖起了大拇指!!!她看着我的孙子,给了他一张贴纸,我女儿解释说他有特殊需要,那些孩子太野蛮粗暴了。她没有做任何事情来纠正这种情况。事情是这样的——如果你要制定规则和政策,那就遵守它们!你的食物虽然美味,但并不便宜。把你的标志取下来,而是挂上标志,上面写着玩耍时风险自负。这传达了混乱的信息。父母们根本不在乎孩子们在做什么,这已经够糟糕的了,但当孩子们无法玩耍时,工作人员鼓励他们这样做,这是无可非议的。我希望这不会发生在别人身上——或者更糟的是,孩子们受伤。哦,更不用说我们开车一个半小时来到这里。