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Don't go here - rude staff and owner manager
Rommie29
Don't go here - rude staff and owner manager
Lancaster House of Pizza的点评
点评：Went here for pizza after Santa's Village, never again. Manager/ owner was rude, staff didn't know what they were doing. Order a pizza, small garden salad, and curly fries. Salad and fries cam out right away. Pizza didn't. Asked the status after 40 minute wait and was told it was just about to go in the oven and then was told it was an hour wait for pizza. Crazy right. Then heard they only had one oven and the one they were using was ready to quit. New ovens hopefully coming at end of July. After one hour wait was told it would be another 30 minutes. It is one thing to be told up front about this but the staff said nothing about this until I asked at the 40 minute mark. Asked for a pizza refund an the manger was rude about it. She said no one has a problem waiting g an hour for pizza. I beg to differ especially when you are not told up front. The bill on my receipt was different than what I was charged by my bank. Moral of the story don't go here go up the road to Scorpio's Pizza much better. When tourists are your bread butter you should be a lot nicer to your customers.
翻译：去过圣诞老人村之后来这里吃披萨，再也不来了。经理/老板很粗鲁，员工不知道他们在做什么。点了一份披萨、小份蔬菜沙拉和薯条。沙拉和薯条马上就上来了。披萨却没有。等了 40 分钟后询问状态，被告知披萨正要进烤箱，然后又被告知要等一个小时才能吃到披萨。真是疯了吧。然后听说他们只有一个烤箱，而他们正在使用的那个快要坏了。希望新的烤箱能在七月底到货。等了一个小时后，被告知还要再等 30 分钟。提前告知是一回事，但工作人员什么也没说，直到我在 40 分钟后询问。要求退款，经理对此很粗鲁。她说没有人介意等一个小时吃披萨。我不敢苟同，尤其是当你没有提前告知的时候。我收据上的账单与银行收取的费用不同。这个故事的寓意是，别去这里，去天蝎披萨店，那里好得多。当游客是你的面包黄油时，你应该对顾客好一点。
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