点评:Our second-chance visit was worse than the first.
My wife and I dressed nicely, and decided to give M3 another chance to win us over with a Saturday afternoon dinner. There were plenty of empty tables, as it was just turning 5p, and we were seated within arm’s reach of our server’s point-of-sale station. Our server, whom we heard called Sam, was standing directly behind where I was seated, and walked past us several times to check on other tables, but never stopped by to greet us. The busser was polite while greeting us with glasses of water, and she also brought me a slice of lemon with a smile. When our server finally did visit our table, she didn’t welcome us to the restaurant or mention her who she was, but instead bluntly asked for our orders. My wife gave hers, and I began to give mine but was sharply corrected while ordering. When I pointed out the menu’s grammar error that caused confusion she loudly snapped ‘Well I didn’t write the menu’ back at me. I asked her for a moment to find something else, while my wife and I questioned whether we should remain for our visit after such a sour start. When Sam returned, I gave my order and she promptly walked off without a word to enter our orders. We regretted not getting an appetizer, as no table snacks such as bread are served at Moxies. Our dishes were delivered by a gentleman a short while later, and the food was prepared well. My wife needed more than a butter knife to cut her food, so we waited for our server to check back in on us. After five minutes, I simply turned over my shoulder to ask, but this turned into an argument. When I explained that my request was for my wife, she returned with a steak knife. We ate our meals without interruption, although our water glasses were nearly empty. When we finished our meal, Sam asked if were interested in dessert. We declined, and she had the check ready. I requested a refill of water, and we stayed for just a few minutes longer. On our way out, I politely offered my phone number to the manager so that we might discuss our concerns. I was told that I should hear from him by mid-week, but did not receive his call. While the food was fine, our server (Sam.) lacked hospitality from the start while being argumentative.
翻译:我们的第二次访问比第一次更糟糕。
我和我的妻子穿得很好,并决定再给 M3 一次机会,用周六下午的晚餐来赢得我们的芳心。那里有很多空桌子,因为它刚刚转 5 点,我们坐在离我们服务器的销售点站一臂之遥的地方。我们的服务员,我们听说他叫萨姆,就站在我座位的正后方,多次从我们身边走过查看其他桌子,但从未停下来迎接我们。 Busser很有礼貌地端着水杯和我们打招呼,还笑着递给我一片柠檬。当我们的服务器最终确实访问了我们的餐桌时,她没有欢迎我们到餐厅或提及她是谁,而是直截了当地要求我们点菜。我的妻子给了她,我开始给了我的,但在订购时被严厉纠正。当我指出菜单的语法错误导致混乱时,她大声地对我说:“好吧,我没有写菜单”。我问她一会儿找别的东西,而我的妻子和我质疑我们是否应该在如此糟糕的开始之后留下来进行我们的访问。当山姆回来时,我下了订单,她一言不发地走开了,输入我们的订单。我们很遗憾没有点开胃菜,因为 Moxies 不提供面包等餐桌小吃。我们的菜很快就由一位绅士送来,食物准备得很好。我的妻子需要的不仅仅是一把黄油刀来切她的食物,所以我们等待我们的服务员回来检查我们。五分钟后,我只是转过身去问,结果变成了争吵。当我解释说我的要求是给我妻子时,她拿着一把牛排刀回来了。尽管我们的水杯几乎空了,但我们的饭菜没有被打断。当我们吃完饭时,山姆问是否对甜点感兴趣。我们拒绝了,她已经准备好了支票。我要求加水,我们又多待了几分钟。在我们出去的路上,我礼貌地向经理提供了我的电话号码,以便我们讨论我们的担忧。我被告知我应该在周中收到他的消息,但没有接到他的电话。虽然食物很好,但我们的服务器(Sam。)从一开始就缺乏热情好客,同时也很争论。