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Beautiful atmosphere very poor service
Gwen H
Beautiful atmosphere very poor service
TASTE Italian Kitchen的点评
点评：The restaurant is beautifully decorated I felt like I was in Italy however the service was despicable. The server neglected to bring our appetizer to the table and we waited over 45 minutes for our main entrees to be served. The waitress kept apologizing for the delay. Finally we asked for the manager and she said she the cook was running behind because of catering orders and initially refused to offer us any incentive or discount for waiting. Having a large catering order is definitely a problem but it wasn't our problem. Its poor management not to have enough staff on hand to handle catering orders as well as customers inside the restaurant. If the catering orders were very large and there was limited staff then it may have been better not to open the restaurant at all thay day. Later the manager offered us one slice of colossal chocolate cake for four people to share and when we finally received our food it wasn't very tasty in fact I sent my entree back and had it removed from my bill. The time I spent in there I can never get back and I left hungry. This was the worse experience I've ever had at any restaurant in Starkville.
翻译：这家餐厅装饰得很漂亮，我感觉就像在意大利一样，但服务很卑鄙。服务员忘记把我们的开胃菜送到餐桌上，我们等了 45 分钟才上主菜。女服务员一直为迟到而道歉。最后我们要求见经理，她说她的厨师因为餐饮订单而落后了，并且最初拒绝为我们提供任何等待奖励或折扣。拥有大量餐饮订单肯定是一个问题，但这不是我们的问题。管理不善，没有足够的员工来处理餐饮订单以及餐厅内的顾客。如果餐饮订单非常大，而且员工有限，那么最好全天不营业。后来经理给了我们一片巨大的巧克力蛋糕，供四个人分享，当我们最终收到食物时，它不是很好吃，事实上我把我的主菜退回并从我的账单中删除了。我在那里度过的时光再也回不来了，而且我饿着肚子离开了。这是我在斯塔克维尔任何一家餐厅经历过的最糟糕的经历。
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