点评:We live around the corner and used to visit Mr Burch every so often. Unfortunately that will stop now. After attending there earlier today with our 16 month old who accidently broke their salt shaker, they proceeded to charge us $17 for it. Yes, you heard correctly.
They punished us for a baby accidently breaking something of theirs and instead of being understanding or empathetic or grateful that I cleaned up all of the mess it made, they proceeded to charge us.
Absolutely disgraceful behaviour. Customer service is everything and I will be telling everyone we know about this. Not only will we no longer ever visit, but nor will our friends.
You're best off going around the corner to the new Cafe on the corner on McKinnon and Jasper. It's not as overpriced and the customer service isn't lacking. Otherwise they might charge you for accidently breaking a plate.
Absolutely appalling experience. Do not recommend to anyone!
翻译:我们住在拐角处,过去常去拜访伯奇先生。不幸的是,现在将停止。今天早些时候带着我们 16 个月大的孩子不小心弄坏了他们的盐瓶后,他们开始向我们收取 17 美元的费用。是的,你没有听错。
他们因为婴儿不小心弄坏了他们的东西而惩罚了我们,而不是理解或同情或感激我清理了它造成的所有混乱,他们开始向我们收费。
绝对可耻的行为。客户服务就是一切,我会告诉我们认识的每一个人。不仅我们将不再访问,我们的朋友也不会。
你最好绕过拐角到麦金农和贾斯珀拐角处的新咖啡馆。它的价格并不高,也不缺少客户服务。否则他们可能会因不小心打碎盘子而向您收费。
绝对可怕的经历。不推荐给任何人!