点评:Very bad experience with that company in Switzerland. I rented that car in Geneva airport and returned 3 days later in Zurich. I returned vehicle at the airport early, where the car was inspected by the Enterprise agent who stated that everything is ok, and no additional charges were incurred. Unexpectedly 15 days later, I received an email from Enterprise with alleged new damage. Putting aside the fact that I did not cause this damage, that picture was undated and untimed and during this time they could rent that car to a dozen clients. Furthermore, this type of damage was so small that it could have been created by any passerby while it was in their possession. Pleas see picture. Total damage $470. I tried to resolve this issue with Enterprise but they were completely inflexible. From my perspective this was just a money extortion. Plain and simple. Be careful with them.
翻译:在瑞士与那家公司合作的经历非常糟糕。我在日内瓦机场租了车,三天后在苏黎世还车。我提前到机场还车,Enterprise 的工作人员检查了车,说一切正常,没有额外收费。没想到 15 天后,我收到 Enterprise 的电子邮件,说车子又出现了新的损坏。且不论损坏不是我造成的,那张照片既没有日期也没有时间,而且在这段时间里,他们可以把车租给十几个客户。此外,这种损坏非常小,任何路人都可以在他们手中造成。请看照片。总损失 470 美元。我试图与 Enterprise 解决这个问题,但他们完全不肯让步。在我看来,这只是一次金钱敲诈。就这么简单。跟他们打交道要小心。