点评:I 'called ahead' to get a table in the bar for a Birthday surprise for my friend.
When I arrived everything went bad:
1) Wait Staff laughed at me behind my back when I simply asked about the 'Call Ahead', as I thought it meant a table was reserved for me at my request time of 5 p.m.
2) I asked the waiter for his advise on their Tavern Rita and he recommended it, so I tried it, it was awful but he would not replace it with something else so I had to pay for that and order another drink which was a Mojito which was great.
3) We ordered food after informing our server that I had a serious onion allergy.
Server informed me there were no onions in either entree that we ordered so I ate them except for obvious onions on the skewers that I picked off. This morning I woke up sick with swollen eyes and throat due to onions in my ordered food that the server told me there were no onions.
4) I was told by Server, Breezy, that the COMPLIMENTARY birthday ice cream and cake was 'on the house' yet after paying my entire bill out with Breezy before his shift ended, I was presented with a 2nd bill for the ice cream and cake, which I would not have ordered had I not been told it was FREE.
Of course, because my Birthday guest was present, I did not make a big deal about this last night in his presence. I am making a big deal over this today and demand that management calls me immediately 507-837-9532
翻译:我“提前打电话”在酒吧里找了一张桌子给我的朋友一个生日惊喜。
当我到达时一切都变糟了:
1)当我只是询问“提前打电话”时,服务员在背后嘲笑我,因为我认为这意味着在我下午 5 点的请求时间为我预留了一张桌子。
2) 我向服务员询问了他们对他们的 Tavern Rita 的建议,他推荐了它,所以我试了一下,它很糟糕,但他不会用其他东西代替它,所以我不得不付钱并点了另一种莫吉托饮料这很棒。
3)在通知服务员我对洋葱过敏后,我们点了菜。
服务器告诉我,我们订购的两道主菜中都没有洋葱,所以我吃了它们,除了我挑选的烤串上明显的洋葱。今天早上我醒来时眼睛和喉咙都肿了,因为我点的食物里有洋葱,服务员告诉我没有洋葱。
4) 服务器 Breezy 告诉我,免费的生日冰淇淋和蛋糕“在家里”,但在 Breezy 轮班结束前支付了我的全部账单后,我收到了第二张冰淇淋账单和蛋糕,如果不是有人告诉我它是免费的,我是不会点的。
当然,因为我的生日客人在场,所以昨晚当着他的面我并没有大惊小怪。我今天对此很重视,要求管理层立即给我打电话 507-837-9532