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Above and beyond!
wendy z
Above and beyond!
PepeNero的点评
点评：My friends frequent PepeNero whenever they are in the area and love it. We were having a couple's weekend away, so they made us dinner reservations for 8. I am on a very strict medical diet that fell into no one category, gluten free nor lactose free specifically. I had no hopes of being able to eat with the rest of our group and resorted to the idea of a liquid dinner. I was completely wrong. Noah our waiter was phenomenal! He insisted we try to find something for me to enjoy with the rest of the group and listened very carefully to my long list of restrictions. He mediated back and forth between me and the very patient chef on duty. Noah was so insightful as to even notice I have a "good ear" (due to surgeries) and was comfortable enough to ask me which ear was my better ear and approached me from that side as the night moved on. I have long hair (which hid my hearing aids) and am in my mid 50's, I was very impressed he picked up on this. Let's just say, everyone loved their food that night and I was able to have a dinner that we presented just as lovely as the rest. Honestly, everything was above and beyond! While there, our friends who have gone to this restaurant in the past, were sought out and welcomed again at our table by a friendly waiter they have had in the past. My experience at PepeNero will be shared with those I know who have vacation homes and travel to that area. Customer service was fantastic and the food excellent.
翻译：我的朋友每次来到该地区都会经常光顾 PepeNero，并且非常喜欢它。我们两个人出去度周末，所以他们为我们预订了 8 人的晚餐。我的饮食非常严格，不属于任何一类，特别是无麸质或无乳糖。我不希望能够与我们小组的其他人一起吃饭，所以采取了液体晚餐的想法。我完全错了。我们的服务员诺亚非常棒！他坚持要求我们尝试找到一些让我与团队其他成员一起享受的东西，并非常仔细地听取了我一长串的限制。他在我和非常耐心的值班厨师之间来回调解。诺亚非常有洞察力，甚至注意到我有一只“好耳朵”（由于手术），并且很舒服地问我哪只耳朵是我更好的耳朵，并随着夜晚的推移从那一侧接近我。我有一头长发（遮住了我的助听器），我已经 50 多岁了，他发现这一点给我留下了深刻的印象。这么说吧，那天晚上每个人都喜欢他们的食物，我也能享用一顿我们提供的和其他人一样可爱的晚餐。老实说，一切都超出了！在那里，我们过去去过这家餐厅的朋友再次被他们过去遇到过的友好服务员找到并再次欢迎到我们的餐桌上。我在 PepeNero 的经历将与那些我认识的拥有度假屋并前往该地区旅行的人分享。客户服务很棒，食物也很棒。
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