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Poor Customer Service from Dine In Greeter
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Poor Customer Service from Dine In Greeter
Nikola's Restaurant的点评
点评：I don’t know what was wrong with that server that greeted me. She was very rude and I felt offended by her poor customer service skills. You don’t treat nobody like that. When I first entered the restaurant I asked to dine in. This tall dark skinned chubby older lady with a wig on asked me if I would like the bar. I said no thank you, I will take a table instead. Then she took a couple more steps then sent me to a small seat section leaving me no room to sit and eat and then had the nerve to say “ your welcome!” Loud in a very negative attitude type of voice, when I most definitely did not tell this woman
“Thank you”. That is a very rude type of way to treat a customer, the people across the table heard it and felt she was rude for it, and it was embarrassing. I don’t know what was going on her life or troubles she was facing to come to work and have random attitudes with certain customers but regardless you don’t bring them negative attitudes and vibes to your job. I felt offended and didn’t say anything to her but went straight here to this comment section to give a review about her poor customer skills, and to let it be known about this because it is distasteful and disrespectful to guests coming to eat. This restaurant actually has good food, and good server’s as well. But this woman I don’t know her name but she most definitely needs to get her customer skills in tact instead of making random smart comments to people coming to spend their money and eat. Now the other waitress with the glasses actually served me and she did a great job. My complaint is about that dark skin tall kind of heavy set woman with the wig. She doesn’t need to bring rudeness to her work when communicating with customers.
“Thank you”. That is a very rude type of way to treat a customer, the people across the table heard it and felt she was rude for it, and it was embarrassing. I don’t know what was going on her life or troubles she was facing to come to work and have random attitudes with certain customers but regardless you don’t bring them negative attitudes and vibes to your job. I felt offended and didn’t say anything to her but went straight here to this comment section to give a review about her poor customer skills, and to let it be known about this because it is distasteful and disrespectful to guests coming to eat. This restaurant actually has good food, and good server’s as well. But this woman I don’t know her name but she most definitely needs to get her customer skills in tact instead of making random smart comments to people coming to spend their money and eat. Now the other waitress with the glasses actually served me and she did a great job. My complaint is about that dark skin tall kind of heavy set woman with the wig. She doesn’t need to bring rudeness to her work when communicating with customers.
翻译：我不知道迎接我的那台服务器出了什么问题。她非常粗鲁，我对她糟糕的客户服务技巧感到生气。你不会那样对待任何人。当我第一次进入餐厅时，我要求在里面用餐。这位戴着假发的高个子深色皮肤胖乎乎的老太太问我是否喜欢酒吧。我说不，谢谢，我会换一张桌子。然后她又走了几步，然后把我送到一个小座位区，让我没有空间坐下来吃饭，然后鼓起勇气说“欢迎你！”以一种非常消极的态度大声说话，当我绝对没有告诉这个女人的时候
“谢谢”。这是一种非常粗鲁的对待客户的方式，桌子对面的人听到了都觉得她很粗鲁，这很尴尬。我不知道她的生活发生了什么，也不知道她在上班时遇到了什么麻烦，对某些客户有随意的态度，但无论如何你都不会给他们带来消极的态度和共鸣。我感到被冒犯了，没有对她说什么，而是直接来到这个评论部分，对她糟糕的客户技能进行评论，并让人们知道这一点，因为这对前来就餐的客人来说是令人反感和不尊重的。这家餐厅实际上有很好的食物，而且服务员也很好。但是这个女人我不知道她的名字，但她绝对需要机智地掌握她的客户技能，而不是对前来花钱吃饭的人随意发表聪明的评论。现在另一位戴眼镜的女服务员实际上为我服务，她做得很好。我的抱怨是关于那个戴着假发的深色皮肤高个子女人。在与客户交流时，她不需要在工作中表现出粗鲁。
“谢谢”。这是一种非常粗鲁的对待客户的方式，桌子对面的人听到了都觉得她很粗鲁，这很尴尬。我不知道她的生活发生了什么，也不知道她在上班时遇到了什么麻烦，对某些客户有随意的态度，但无论如何你都不会给他们带来消极的态度和共鸣。我感到被冒犯了，没有对她说什么，而是直接来到这个评论部分，对她糟糕的客户技能进行评论，并让人们知道这一点，因为这对前来就餐的客人来说是令人反感和不尊重的。这家餐厅实际上有很好的食物，而且服务员也很好。但是这个女人我不知道她的名字，但她绝对需要机智地掌握她的客户技能，而不是对前来花钱吃饭的人随意发表聪明的评论。现在另一位戴眼镜的女服务员实际上为我服务，她做得很好。我的抱怨是关于那个戴着假发的深色皮肤高个子女人。在与客户交流时，她不需要在工作中表现出粗鲁。
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