点评:Hands down the worst customer service I’ve experienced in years. My friend and I stopped by to try out One Drop cause it’s the last brewery in the area we’ve explored. We were served very quickly by a less than hospitable bartender. Upon exclaiming I was a “beer novice” the bartender was annoyed and less than helpful, no suggestions, no effort to help. We decided to order a flight after samples weren’t offered. Our drinks were brought promptly with gesture at the menu and flight and he said, “top to tip” and walked away. We were two of five customers and completely ignored. I pushed the full beers to the far edge of the bar and waited 30 full minutes before waving down our bartender to ask for our bills. Again, no chit chat, no questions, just our bills. Upon seeing our virtually untouched flight they rolled his eyes and walked away. And once my back was turned they nodded to the flight, and to me, and rolled their eyes at my friend. The service was nonexistent. The sarcastic “thank you, have a great night” as we walked out was the most interaction we got. The place was dead on a Saturday night and I can only imagine it’s because it was the most unwelcoming bar I’ve been into. I can handle not caring for the food or drinks- I just won’t go back. But being treated poorly and being disrespected is never ok.
翻译:放下我多年来经历过的最糟糕的客户服务。我和我的朋友停下来尝试 One Drop,因为它是我们探索过的地区的最后一家啤酒厂。一位不太热情的调酒师很快就为我们服务。在惊呼我是一个“啤酒新手”后,调酒师很生气并且乐于助人,没有建议,也没有努力提供帮助。在没有提供样品后,我们决定订购航班。我们的饮料在菜单和航班上用手势迅速送来,他说,“top to tip”然后走开了。我们是五个客户中的两个,完全被忽略了。我把满满的啤酒推到吧台的最远边,等了整整 30 分钟,然后才挥手向我们的酒保索要账单。再一次,没有闲聊,没有问题,只有我们的账单。在看到我们几乎未受影响的航班后,他们翻了个白眼就走开了。一旦我转过身,他们就向飞机和我点点头,然后对我的朋友翻白眼。该服务不存在。当我们走出去时,讽刺的“谢谢你,祝你有个美好的夜晚”是我们得到的最多的互动。这个地方在星期六晚上死了,我只能想象这是因为它是我去过的最不受欢迎的酒吧。我可以处理不关心食物或饮料 - 我不会回去。但受到恶劣对待和不受尊重永远不会好。