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Gross, Disgusting Shady Property
Camp Inn Lodge的点评
点评：I made reservations at the Camp Inn on US23 through Booking.com. Please look at the elaborate detailed marketing on their webpage. Nowhere did it say that they were a dump. There’s no restaurant there’s no accommodations of the such but yet they advertise a wonderful property and experience..
I researched the property and did not find anything sketchy. I did not know that they were sold to Rodeway until a few weeks before our reservation.
On July 19, my girlfriend and her daughters checked in to the “Rodeway Inn”
Here is the exact account of what was experienced as documented by my gf’s daughter.
The following events took place on Friday, July 19th, 2024.
My mother, my sister, my sister’s boyfriend and I entered the front office of the Rodeway Inn and checked into the two (2) rooms that were purchased, in advance, by our family-friend, Dawn Holland (Paull). My mother and I were to stay in one room whilst my sister and her boyfriend were to stay in the second room. My mother and I do a walk-through of every hotel we stay at prior to bringing our bags in to ensure the room is suitable.
When we entered the building in which our two (2) rooms were located, all four (4) of us noticed the hallway carpets were horribly stained, a wretched and overwhelming stench entered our noses that one could describe as mold and/or sulfur and there was dust everywhere. We continued towards the hotel room and figured we would suffice- our preplanned events for the weekend would cause us to use the room only to sleep and not much else.
When my mother and I entered the hotel room, the same record played again. There were multiple stains on the carpet and flooring, chewed up sunflower seeds spread across the floor, red stains on our mattresses and mattress covers, the toilet water would not stop running and fruit flies were, quite literally, everywhere. I kept quiet to not upset my mother because she was looking forward to such a beautiful and eventful weekend.
Prior to leaving the room, I told my mother I had to use the bathroom because we had just traveled four (4) hours from home. I began lining the toilet seat because I was not comfortable sitting down bare due to the stains I had seen lining the back of the toilet top. After I laid a few pieces down, I noticed a brown speck on the piece I placed on the front of the toilet. I asked my mother what it was and she did not have a clue. I dared to look down at the toilet paper roll- what appeared to be human feces and urine covered the side of the roll. I began washing my hands as best as I could- I was sickened. I called my sister and her boyfriend into the room and they confirmed that it appeared to be human feces and urine- brown solid specks and yellow liquid drops.
To not be late to the first event of the weekend, my mother and I locked the hotel room and immediately went to the front office where my mother relayed all of what we found in the room. Front desk personnel was apologetic and stated: “the room will be deep cleaned” and that they are “short on help”. Why was our room not deep cleaned prior to our arrival? How could a thing, such as a toilet paper roll covered in feces and urine, not ring an alarm?
I saw worry and disgust written all over my mother’s face. The fear of returning and the room not being clean caused my mother, my sister, my sister’s boyfriend and I to not enjoy our time to the fullest.
We returned to the hotel room. It was evident that someone had “deep cleaned” the room- the smell was not as overwhelming, the stains previously found on the mattresses and mattress covers were gone, the sunflower seeds were no longer. We thought: “Great! We may feel comfortable enough to stay here for two (2) nights!”
…And there it was. As my mother was clearing off the nightstand near the bed she was planning to sleep in- a bed bug. A photograph that I took of the bed bug is attached. I google scanned the bug as well which confirmed our biggest nightmare. We immediately left the room and went to my sister’s room where we showed the image to her and her boyfriend- they packed their bags as quickly as possible. They began stripping their beds to ensure that the place in which they had just laid their bodies down on as well as their clothing was not infested. We, thankfully, did not come across another bed bug but their mattresses were, to say the least, repulsive.
Once again, my mother and I went to the front office- I showed the photograph that I had just taken of the bed bug to front desk personnel. It was met with complete and utter silence. Is a bed bug so hard to believe when I informed you, hours prior, that I touched human feces and urine on the toilet paper roll in our room? I don’t believe so. I demanded that the refund process began immediately. I also demanded the name and phone number of a hotel employee so that this matter could be resolved as quickly as possible with little to no hiccups.
It is ridiculous that these events are being questioned. The front desk should have three (3) separate occasions, on camera, where my mother and I entered and spoke to front desk personnel. Our faces and/or the audio should be telling enough. The picture of the bed bug can be confirmed by where it was positioned- the head board of the room in which we stayed.
Julie is the manager. She has done nothing but avoid me. Make excuses and then was rude. I get it. She’s in jeopardy of losing her job, but she also knew that when she went to that room after the explicit complaints, a
changing the sheets on that bed … those bugs were there! She said nothing. She must’ve thought we were really stupid.
On Sunday July 21st, I stopped into the property to ask about my refund where I met a man named Vic. When I asked him the property owners name he told me. “Bob” just Bob, & refused to give me anything more.
Booking.com has tried to reach this property four times and they are not responding. I am still waiting for a call and an email from Julie. I am done playing around and I am not taking this.
I rented a total of three rooms for $599.02
My niece ended up staying. She said her room was dumpy and rundown, but had dramatic complaints.
I am asking for the refund of the two rooms for the two nights that my girlfriend and her family did not stay. They walked out disgusted, needing to find other accommodations. They wound up at the new Holiday Inn which cost an arm and leg $1557.00.
Our entire experience was absolutely unconscionable. I hope this experience helps somebody else and rattles the cage of that establishment 😡😡😡
This place needs to be inspected and the owners/manager investigated
I researched the property and did not find anything sketchy. I did not know that they were sold to Rodeway until a few weeks before our reservation.
On July 19, my girlfriend and her daughters checked in to the “Rodeway Inn”
Here is the exact account of what was experienced as documented by my gf’s daughter.
The following events took place on Friday, July 19th, 2024.
My mother, my sister, my sister’s boyfriend and I entered the front office of the Rodeway Inn and checked into the two (2) rooms that were purchased, in advance, by our family-friend, Dawn Holland (Paull). My mother and I were to stay in one room whilst my sister and her boyfriend were to stay in the second room. My mother and I do a walk-through of every hotel we stay at prior to bringing our bags in to ensure the room is suitable.
When we entered the building in which our two (2) rooms were located, all four (4) of us noticed the hallway carpets were horribly stained, a wretched and overwhelming stench entered our noses that one could describe as mold and/or sulfur and there was dust everywhere. We continued towards the hotel room and figured we would suffice- our preplanned events for the weekend would cause us to use the room only to sleep and not much else.
When my mother and I entered the hotel room, the same record played again. There were multiple stains on the carpet and flooring, chewed up sunflower seeds spread across the floor, red stains on our mattresses and mattress covers, the toilet water would not stop running and fruit flies were, quite literally, everywhere. I kept quiet to not upset my mother because she was looking forward to such a beautiful and eventful weekend.
Prior to leaving the room, I told my mother I had to use the bathroom because we had just traveled four (4) hours from home. I began lining the toilet seat because I was not comfortable sitting down bare due to the stains I had seen lining the back of the toilet top. After I laid a few pieces down, I noticed a brown speck on the piece I placed on the front of the toilet. I asked my mother what it was and she did not have a clue. I dared to look down at the toilet paper roll- what appeared to be human feces and urine covered the side of the roll. I began washing my hands as best as I could- I was sickened. I called my sister and her boyfriend into the room and they confirmed that it appeared to be human feces and urine- brown solid specks and yellow liquid drops.
To not be late to the first event of the weekend, my mother and I locked the hotel room and immediately went to the front office where my mother relayed all of what we found in the room. Front desk personnel was apologetic and stated: “the room will be deep cleaned” and that they are “short on help”. Why was our room not deep cleaned prior to our arrival? How could a thing, such as a toilet paper roll covered in feces and urine, not ring an alarm?
I saw worry and disgust written all over my mother’s face. The fear of returning and the room not being clean caused my mother, my sister, my sister’s boyfriend and I to not enjoy our time to the fullest.
We returned to the hotel room. It was evident that someone had “deep cleaned” the room- the smell was not as overwhelming, the stains previously found on the mattresses and mattress covers were gone, the sunflower seeds were no longer. We thought: “Great! We may feel comfortable enough to stay here for two (2) nights!”
…And there it was. As my mother was clearing off the nightstand near the bed she was planning to sleep in- a bed bug. A photograph that I took of the bed bug is attached. I google scanned the bug as well which confirmed our biggest nightmare. We immediately left the room and went to my sister’s room where we showed the image to her and her boyfriend- they packed their bags as quickly as possible. They began stripping their beds to ensure that the place in which they had just laid their bodies down on as well as their clothing was not infested. We, thankfully, did not come across another bed bug but their mattresses were, to say the least, repulsive.
Once again, my mother and I went to the front office- I showed the photograph that I had just taken of the bed bug to front desk personnel. It was met with complete and utter silence. Is a bed bug so hard to believe when I informed you, hours prior, that I touched human feces and urine on the toilet paper roll in our room? I don’t believe so. I demanded that the refund process began immediately. I also demanded the name and phone number of a hotel employee so that this matter could be resolved as quickly as possible with little to no hiccups.
It is ridiculous that these events are being questioned. The front desk should have three (3) separate occasions, on camera, where my mother and I entered and spoke to front desk personnel. Our faces and/or the audio should be telling enough. The picture of the bed bug can be confirmed by where it was positioned- the head board of the room in which we stayed.
Julie is the manager. She has done nothing but avoid me. Make excuses and then was rude. I get it. She’s in jeopardy of losing her job, but she also knew that when she went to that room after the explicit complaints, a
changing the sheets on that bed … those bugs were there! She said nothing. She must’ve thought we were really stupid.
On Sunday July 21st, I stopped into the property to ask about my refund where I met a man named Vic. When I asked him the property owners name he told me. “Bob” just Bob, & refused to give me anything more.
Booking.com has tried to reach this property four times and they are not responding. I am still waiting for a call and an email from Julie. I am done playing around and I am not taking this.
I rented a total of three rooms for $599.02
My niece ended up staying. She said her room was dumpy and rundown, but had dramatic complaints.
I am asking for the refund of the two rooms for the two nights that my girlfriend and her family did not stay. They walked out disgusted, needing to find other accommodations. They wound up at the new Holiday Inn which cost an arm and leg $1557.00.
Our entire experience was absolutely unconscionable. I hope this experience helps somebody else and rattles the cage of that establishment 😡😡😡
This place needs to be inspected and the owners/manager investigated
翻译：我通过 Booking.com 预订了 US23 的 Camp Inn。请查看他们网页上精心设计的详细营销。没有任何地方说他们是个垃圾场。没有餐厅，没有这样的住宿，但他们却宣传这是一处很棒的房产和体验。
我研究了这处房产，没有发现任何可疑之处。直到我们预订前几周，我才知道他们被卖给了 Rodeway。
7 月 19 日，我的女朋友和她的女儿入住了“Rodeway Inn”
以下是我女朋友的女儿记录的确切经历。
以下事件发生在 2024 年 7 月 19 日星期五。
我妈妈、我姐姐、我姐姐的男朋友和我进入了 Rodeway Inn 的前台，入住了我们家人朋友 Dawn Holland (Paull) 提前购买的两 (2) 间客房。我和妈妈住在一间房里，而我姐姐和她男朋友住在第二间房里。在把行李搬进去之前，我和妈妈会先走遍我们住过的每家酒店，以确保房间合适。
当我们走进我们两个房间所在的大楼时，我们四个人都注意到走廊的地毯上沾满了污渍，一股令人作呕的恶臭扑鼻而来，可以说是霉菌和/或硫磺的味道，到处都是灰尘。我们继续走向酒店房间，觉得这样就够了——我们周末计划的活动只会让我们在房间里睡觉，其他就没什么用了。
当我和妈妈走进酒店房间时，同样的场景又响了起来。地毯和地板上有多个污渍，地板上散落着嚼碎的葵花籽，床垫和床垫罩上有红色污渍，马桶水一直流个不停，果蝇到处都是。我保持沉默，以免让妈妈难过，因为她正期待着这样一个美丽而多事的周末。
离开房间之前，我告诉妈妈我要去卫生间，因为我们刚刚从家里出发旅行了四 (4) 个小时。我开始给马桶座垫衬里，因为我看到马桶盖背面有污渍，所以光着身子坐着不舒服。我放下几块马桶座垫后，注意到放在马桶前面的那块马桶座垫上有一个棕色斑点。我问妈妈那是什么，她也不知道。我鼓起勇气低头看了看卫生纸卷，卷筒的侧面覆盖着看起来像是人类粪便和尿液的东西。我开始尽可能地洗手，我感到恶心。我叫姐姐和她男朋友进房间，他们确认那看起来像是人类粪便和尿液，是棕色的固体斑点和黄色液滴。
为了不迟到周末的第一个活动，我和妈妈锁上了酒店房间，立即去了前台，妈妈把我们在房间里发现的所有东西都转达给了我。前台人员表示歉意，并表示：“房间将进行深度清洁”，他们“缺少帮助”。为什么我们的房间在我们到达之前没有进行深度清洁？像一卷沾满粪便和尿液的卫生纸这样的物品怎么可能不引起警报？
我看到母亲脸上写满了担忧和厌恶。害怕回来，房间不干净，导致我母亲、我姐姐、我姐姐的男朋友和我无法充分享受我们的时光。
我们回到酒店房间。很明显，有人“深度清洁”了房间——气味没有那么难闻，之前在床垫和床垫罩上发现的污渍消失了，葵花籽也消失了。我们想：“太好了！我们可能会觉得足够舒适，可以在这里住两 (2) 晚！”
……结果就在那里。当我母亲正在清理她打算睡觉的床边的床头柜时——一只臭虫。附上我拍的一张臭虫照片。我也用谷歌搜索了臭虫，证实了我们最大的噩梦。我们立即离开房间，去了我姐姐的房间，把照片给她和她的男朋友看——他们尽快收拾好行李。他们开始整理床铺，以确保他们刚刚躺下的地方和衣服没有被臭虫侵扰。谢天谢地，我们没有再遇到臭虫，但他们的床垫至少可以说令人厌恶。
我和妈妈再次去了前台——我把刚刚拍的臭虫照片给前台人员看。他们完全沉默了。几个小时前我告诉你，我接触了我们房间里卫生纸卷上的人类粪便和尿液，难道臭虫就这么难以置信吗？我不这么认为。我要求立即开始退款程序。我还要求提供酒店员工的姓名和电话号码，以便尽快解决此事，不会出现任何问题。
这些事件受到质疑，真是可笑。前台应该有三 (3) 个不同的场景，通过摄像机记录我和母亲进入房间并与前台人员交谈的场景。我们的面部表情和/或声音应该足以说明问题。臭虫的照片可以通过臭虫的位置确认——我们住的房间的床头板。
Julie 是经理。她除了躲避我什么也没做。找借口，然后粗鲁无礼。我明白。她有丢掉工作的危险，但她也知道，当她在明确投诉后去那个房间时，
更换那张床上的床单……那些臭虫就在那里！她什么也没说。她一定认为我们真的很愚蠢。
7 月 21 日星期日，我来到酒店询问退款事宜，在那里我遇到了一个叫 Vic 的男人。当我问他业主的名字时，他告诉我。“鲍勃”只是鲍勃，并拒绝告诉我更多。
Booking.com 已经尝试联系这家酒店四次，但他们没有回应。我仍在等待 Julie 的电话和电子邮件。我玩够了，我不会接受这个。
我总共租了三个房间，花了 599.02 美元
我的侄女最终住进了这里。她说她的房间又破又破，但抱怨得非常厉害。
我要求退还我女朋友和她家人没有住的两晚的两间房费。他们很失望地走了出去，需要找其他住处。他们最终住进了新开的假日酒店，花了 1557.00 美元。
我们的整个经历绝对是不合理的。我希望这次经历能帮助别人，并让这家酒店感到不安 😡😡😡
这个地方需要检查，业主/经理也需要接受调查
我研究了这处房产，没有发现任何可疑之处。直到我们预订前几周，我才知道他们被卖给了 Rodeway。
7 月 19 日，我的女朋友和她的女儿入住了“Rodeway Inn”
以下是我女朋友的女儿记录的确切经历。
以下事件发生在 2024 年 7 月 19 日星期五。
我妈妈、我姐姐、我姐姐的男朋友和我进入了 Rodeway Inn 的前台，入住了我们家人朋友 Dawn Holland (Paull) 提前购买的两 (2) 间客房。我和妈妈住在一间房里，而我姐姐和她男朋友住在第二间房里。在把行李搬进去之前，我和妈妈会先走遍我们住过的每家酒店，以确保房间合适。
当我们走进我们两个房间所在的大楼时，我们四个人都注意到走廊的地毯上沾满了污渍，一股令人作呕的恶臭扑鼻而来，可以说是霉菌和/或硫磺的味道，到处都是灰尘。我们继续走向酒店房间，觉得这样就够了——我们周末计划的活动只会让我们在房间里睡觉，其他就没什么用了。
当我和妈妈走进酒店房间时，同样的场景又响了起来。地毯和地板上有多个污渍，地板上散落着嚼碎的葵花籽，床垫和床垫罩上有红色污渍，马桶水一直流个不停，果蝇到处都是。我保持沉默，以免让妈妈难过，因为她正期待着这样一个美丽而多事的周末。
离开房间之前，我告诉妈妈我要去卫生间，因为我们刚刚从家里出发旅行了四 (4) 个小时。我开始给马桶座垫衬里，因为我看到马桶盖背面有污渍，所以光着身子坐着不舒服。我放下几块马桶座垫后，注意到放在马桶前面的那块马桶座垫上有一个棕色斑点。我问妈妈那是什么，她也不知道。我鼓起勇气低头看了看卫生纸卷，卷筒的侧面覆盖着看起来像是人类粪便和尿液的东西。我开始尽可能地洗手，我感到恶心。我叫姐姐和她男朋友进房间，他们确认那看起来像是人类粪便和尿液，是棕色的固体斑点和黄色液滴。
为了不迟到周末的第一个活动，我和妈妈锁上了酒店房间，立即去了前台，妈妈把我们在房间里发现的所有东西都转达给了我。前台人员表示歉意，并表示：“房间将进行深度清洁”，他们“缺少帮助”。为什么我们的房间在我们到达之前没有进行深度清洁？像一卷沾满粪便和尿液的卫生纸这样的物品怎么可能不引起警报？
我看到母亲脸上写满了担忧和厌恶。害怕回来，房间不干净，导致我母亲、我姐姐、我姐姐的男朋友和我无法充分享受我们的时光。
我们回到酒店房间。很明显，有人“深度清洁”了房间——气味没有那么难闻，之前在床垫和床垫罩上发现的污渍消失了，葵花籽也消失了。我们想：“太好了！我们可能会觉得足够舒适，可以在这里住两 (2) 晚！”
……结果就在那里。当我母亲正在清理她打算睡觉的床边的床头柜时——一只臭虫。附上我拍的一张臭虫照片。我也用谷歌搜索了臭虫，证实了我们最大的噩梦。我们立即离开房间，去了我姐姐的房间，把照片给她和她的男朋友看——他们尽快收拾好行李。他们开始整理床铺，以确保他们刚刚躺下的地方和衣服没有被臭虫侵扰。谢天谢地，我们没有再遇到臭虫，但他们的床垫至少可以说令人厌恶。
我和妈妈再次去了前台——我把刚刚拍的臭虫照片给前台人员看。他们完全沉默了。几个小时前我告诉你，我接触了我们房间里卫生纸卷上的人类粪便和尿液，难道臭虫就这么难以置信吗？我不这么认为。我要求立即开始退款程序。我还要求提供酒店员工的姓名和电话号码，以便尽快解决此事，不会出现任何问题。
这些事件受到质疑，真是可笑。前台应该有三 (3) 个不同的场景，通过摄像机记录我和母亲进入房间并与前台人员交谈的场景。我们的面部表情和/或声音应该足以说明问题。臭虫的照片可以通过臭虫的位置确认——我们住的房间的床头板。
Julie 是经理。她除了躲避我什么也没做。找借口，然后粗鲁无礼。我明白。她有丢掉工作的危险，但她也知道，当她在明确投诉后去那个房间时，
更换那张床上的床单……那些臭虫就在那里！她什么也没说。她一定认为我们真的很愚蠢。
7 月 21 日星期日，我来到酒店询问退款事宜，在那里我遇到了一个叫 Vic 的男人。当我问他业主的名字时，他告诉我。“鲍勃”只是鲍勃，并拒绝告诉我更多。
Booking.com 已经尝试联系这家酒店四次，但他们没有回应。我仍在等待 Julie 的电话和电子邮件。我玩够了，我不会接受这个。
我总共租了三个房间，花了 599.02 美元
我的侄女最终住进了这里。她说她的房间又破又破，但抱怨得非常厉害。
我要求退还我女朋友和她家人没有住的两晚的两间房费。他们很失望地走了出去，需要找其他住处。他们最终住进了新开的假日酒店，花了 1557.00 美元。
我们的整个经历绝对是不合理的。我希望这次经历能帮助别人，并让这家酒店感到不安 😡😡😡
这个地方需要检查，业主/经理也需要接受调查
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