点评:Dunas Douradas Beach Club is a first-class establishment in a great beachside location, with excellent staff and a pleasant, laid-back ambience despite the luxurious five-star surroundings. A very well-appointed, tastefully decorated apartment, with a large balcony - complete with a Weber BBQ - overlooking attractive gardens and the sea. Comfortable beds and well-lit bathrooms, with good shower pressure. We did not use the home entertainment systems much, but there seemed to be every TV channel imaginable in multiple languages, and guest-access Netflix.
I am actually a little reluctant to write this review, as we were guests at Dunas Douradas, courtesy of a friend who very kindly invited us to stay in a property that he owns (paying only for cleaning), so our comments must also be seen in this light. Nevertheless, feedback - even from "non-paying guests" like us - can sometimes be helpful, so here goes.
My primary takeaway is that we thoroughly enjoyed our stay, not least because all of the DDBC staff were quite excellent. Friendly, helpful, relaxed. They left a very positive impression on us, from the cleaners to the reception staff to the swimming pool attendants (who were most accommodating in arranging for us to use the sauna). Even in a ***** luxury establishment such as this, one is always dependent on the smooth interaction between staff and clients at all times, and the personnel here were a real credit to the brand. 10/10!
The apartment itself was large, elegant, and very well-equipped, albeit the lack of any personal effects (it is not "lived in", so it had none of the usual things you might find in a typical holiday rental - books, games, foodstuffs basics like salt and pepper, olive oil, or coffee filters in a kitchen cupboard, etc) might make it feel a bit impersonal and hotel-like to some people.
Maybe this is just us. In fact it probably IS just us, as the apartment's kitchen delivered a couple of amusing surprises during our stay. By any standards, the kitchen is fabulously well-equipped for cooking. It is a chef's dream. It has EVERYTHING, including high-end Bosch oven, Bora induction hob, citrus presser, the whole nine yards. And yet I suspect nobody has ever cooked there before us. I made a large piece of salmon in the oven, but when I went to find oven gloves, in order to take the burning-hot dish from the oven, there were none. Everything else under the sun, but no oven gloves. Had nobody EVER used the oven? Then I used one of the two excellent Teflon-coated frying pans, but could not find any non-metal spatula. There were at least two steel spatulas, but these will happily destroy a Teflon frying pan. Had nobody EVER fried anything in the apartment? It is, of course, possible that they have not, but have eaten out every single day, or ordered Uber Eats. Even so, it might be worth adding these two simple and inexpensive items to the housekeeping list, just in case a future client does want to "self-cater" in what is clearly an ideal self-catering apartment.
It might also be a good idea to have a "Welcome to Dunas Douradas" guest-file providing basic information on how things work, what to do about beach towels, and containing lists of things to do, places to see, restaurants, local shops, bike rentals, etc. We were lucky to have friends living locally in Quinta do Lago. Not everybody has that good fortune, though I have no doubt we could have got answers very quickly from Reception. There was a thick file for the oven, washing machine, microwave, dishwasher, etc, etc., but this seems to have been provided by the contractors who built/decorated/furnished the apartment.
Please do not take these comments above as a criticism, but more as a "what on earth did the previous people do here...?" observation. We were very happy in Dunas Douradas, and would recommend the place to anyone, with no hesitation. It was quiet while we were there, but the impression given by the receptionists was that the place has a rather different vibe in high season. If the DDBC staff can perform even half as well under the pressures of August as they did in November, then this place is a winner. Many thanks.
翻译:Dunas Douradas 海滩俱乐部是一家一流的酒店,位于绝佳的海滨位置,尽管拥有豪华的五星级环境,但仍拥有优秀的员工和愉快、悠闲的氛围。公寓设备齐全,装饰高雅,设有一个大阳台 - 配有韦伯烧烤设施 - 俯瞰着迷人的花园和大海。舒适的床和光线充足的浴室,淋浴水压良好。我们不太使用家庭娱乐系统,但似乎有所有可以想象到的多语言电视频道,以及访客访问的 Netflix。
我实际上有点不愿意写这篇评论,因为我们是杜纳斯多拉达斯的客人,一位朋友非常好心地邀请我们住在他拥有的房产中(只支付清洁费用),所以我们的评论也必须被看到鉴于此。尽管如此,反馈——即使是来自像我们这样的“非付费客人”——有时也会有帮助,所以就这样吧。
我的主要收获是我们非常享受这次住宿,尤其是因为 DDBC 的所有员工都非常出色。友好、乐于助人、轻松。他们给我们留下了非常积极的印象,从清洁工到接待人员再到游泳池服务员(他们非常乐于安排我们使用桑拿浴室)。即使在像这样的豪华酒店,人们始终依赖于员工与客户之间的顺畅互动,而这里的员工是该品牌的真正功劳。 10/10!
公寓本身很大,优雅,设备齐全,尽管没有任何个人物品(它不是“居住的”,所以它没有您在典型的度假出租屋中可能会找到的常见物品 - 书籍,游戏) 、基本食品(如盐和胡椒、橄榄油或厨房橱柜里的咖啡过滤器等)可能会让某些人感觉有点不人性化,像酒店一样。
也许这就是我们。事实上,这可能只是我们,因为公寓的厨房在我们住宿期间给我们带来了一些有趣的惊喜。无论以何种标准衡量,厨房的烹饪设备都非常齐全。这是厨师的梦想。它拥有一切,包括高端博世烤箱、博拉电磁炉、柑橘压榨机,整个九码。但我怀疑在我们之前没有人在那里做饭过。我在烤箱里做了一大块三文鱼,但是当我去寻找烤箱手套以便从烤箱中取出滚烫的盘子时,却没有。其他一切都在阳光下,但没有烤箱手套。没人用过烤箱吗?然后我使用了两个优秀的特氟龙涂层煎锅中的一个,但找不到任何非金属锅铲。至少有两把钢铲,但它们足以毁掉特氟龙煎锅。公寓里没人炸过东西吗?当然,他们也有可能没有,但每天都在外面吃饭,或者订购了 Uber Eats 优食。即便如此,将这两种简单且便宜的物品添加到家政清单中可能还是值得的,以防万一未来的客户确实想要在显然是理想的自助式公寓中“自助式”。
建立一个“欢迎来到 Dunas Douradas”的宾客档案也是一个好主意,其中提供有关如何运作、如何处理沙滩毛巾的基本信息,并包含要做的事情、景点、餐厅、当地商店的列表、自行车租赁等。我们很幸运有朋友住在 Quinta do Lago 当地。并不是每个人都有那么好的运气,尽管我毫不怀疑我们可以很快从接待处得到答案。有一份厚厚的烤箱、洗衣机、微波炉、洗碗机等文件,但这似乎是由建造/装饰/装修公寓的承包商提供的。
请不要把上面的这些评论视为批评,而更多地视为“以前的人在这里到底做了什么......?”观察。我们在杜纳斯多拉达斯 (Dunas Douradas) 过得很开心,并且会毫不犹豫地向任何人推荐这个地方。我们在那里的时候很安静,但是接待员给我们的印象是这个地方在旺季有一种相当不同的氛围。如果DDBC工作人员在8月份的压力下能够表现出11月份的一半,那么这个地方就是胜利者。非常感谢。