Filthy cups, cold food, indifferent service
Anna's House - Kalamazoo的点评
点评:Four of us visited for breakfast on a busy Sunday morning. We all ordered coffee, two of the four cups served to us had visible lipstick stains on them. Server seemed put off when we asked for clean cups, and seemed to ignore us afterward. Never offered to refill coffee, and never did receive water we requested, even after a reminder. Two of the four orders were cold when we received them, and even after reheating were tepid at best. Corned beef hash was dry, asked for eggs to be runny but were fried solid. Cinnamon toast served stone cold and virtually no cinnamon taste. 20 minute wait to get the check even after asking for it as we were attending an event after. Orders for biscuits and gravy and pancakes were well received, though, but two out of four misses don’t make for a good experience. Sign boasts “Voted Michigan’s Best Breakfast” but I can’t imagine this place is even the best in the shopping center it’s located in; I’d opt for Starbucks next door or McDonalds down the street next time.
翻译:我们四个人在一个繁忙的周日早上去吃早餐。我们都点了咖啡,给我们提供的四个杯子中有两个上面有明显的口红污渍。当我们要求干净的杯子时,服务器似乎推迟了,之后似乎不理我们。从未主动提出续杯咖啡,也从未收到我们要求的水,即使在提醒之后也是如此。当我们收到四份订单时,其中两份是冷的,即使重新加热后也最多是温热的。咸牛肉哈希是干的,要求鸡蛋是流的,但炸得很硬。肉桂吐司冷得像石头一样,几乎没有肉桂味。因为我们之后要参加一个活动,所以即使要求了支票也要等 20 分钟才能拿到支票。虽然饼干、肉汁和煎饼的订单很受欢迎,但四分之二的订单失误并不算是一次良好的体验。标牌上写着“被评选为密歇根州最好的早餐”,但我无法想象这个地方是它所在的购物中心中最好的。下次我会选择隔壁的星巴克或街边的麦当劳。