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Wait staff seemed irritated and I didn’t receive what I paid for and manager was not concerned
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Wait staff seemed irritated and I didn’t receive what I paid for and manager was not concerned
Riverside Family Restaurant的点评
点评：I went in for a pie. Right off the bat Two wait staff were irritated with the younger staff member waiting on me, verbally telling him that “they’re not doing his job” and to “answer the phone”. Anyways, my main irritant was that I received the wrong pie. Didn’t know this until I got home and cut into it. Kept the wrong pie as I really wasn’t interested in returning there again, as my children were anxiously awaiting pie. Called the next day and explained what happened. The person I spoke to stated that the manager said they couldn’t do anything because we cut into the pie. Regardless if we kept it or returned it immediately, we still HAD to cut into it to determine what pie it was! Also, the pie I originally paid for and DID NOT receive was more expensive than what I was given, so I asked for a refund of the difference between the two. Nope. Can’t do it because we cut into it already. Did not present me with any solution to my inconvenience. Super disappointed as we’re locals and this was our go to for pies.
翻译：我进去吃馅饼。马上，两名侍应生对等待我的年轻工作人员感到恼火，口头告诉他“他们没有做他的工作”并“接电话”。无论如何，我的主要烦恼是我收到了错误的馅饼。直到我回到家切入它才知道这一点。放错了馅饼，因为我真的不想再回到那里，因为我的孩子们正在焦急地等待着馅饼。第二天打电话并解释了发生的事情。与我交谈的人说，经理说他们无能为力，因为我们切入了馅饼。不管我们是保留它还是立即退回它，我们仍然必须切开它才能确定它是什么馅饼！另外，我原来付钱没收到的馅饼比我给的贵，所以我要求退还两者之间的差价。没有。做不到，因为我们已经切入了。没有给我任何不便的解决方案。我们是当地人，非常失望，这是我们去吃馅饼的地方。
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