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Rudest hostess ever
Road1836766****
Rudest hostess ever
Lucky's Steak House的点评
点评：I called a week in advance for reservations for 6 people at 2:30pm. When i called i stated that i may have more and would that be okay. The woman i talked to said yes that was fine but to call the day of and let them no the specific number no later than 12:30. Fast forward day of reservation. I get a call at noon asking if i was still going to make my reservation and how many people. I said I believe it’s 8 but I’m waiting for my sister to call me and I said I would call her as soon as we hung up and call back. The woman said that was fine. I call my sister and then call the resturant right back. Couldn’t have been more than 2 minutes. I said it’s going to be 9 people. The new woman i spoke to says very curtly “you have now changed your reservation 3 times. If you change it again we will not accommodate you. I say okay. She also goes on to state that we will not be sat until all the party has arrived and that i have 15 minute grace period. We all get to the restaurant and I tell her we are all here my dad is just getting out of the car. She looks at me and says “you all have to be in the building”. I say ok fine. She then had us wait 20 minutes until we were sat. Where is your grace period. Never have I ever dealt with a more rude self entitled woman before in my life. Never did she great anyone with a smile. My family and I will never return to this establishment.
翻译：我提前一周打电话预订了下午 2:30 的 6 人座位。打电话的时候我说我可能会有更多人，这样可以吗。和我通话的那个女人说可以，但要在当天打电话，最迟在 12:30 之前告诉他们具体人数。快进到预订当天。我中午接到一个电话，问我是否还要预订，以及有多少人。我说我相信是 8 个人，但我在等我姐姐给我打电话，我说我会在挂断电话后立即给她回电话。那个女人说没问题。我打电话给我姐姐，然后马上给餐厅回电话。时间不会超过 2 分钟。我说会有 9 个人。我和新来的那位女士交谈，她非常简短地说道：“您已经更改预订 3 次了。如果再次更改，我们将不再为您安排座位。我说好的。她还继续说道，直到所有人都到齐我们才会入座，并且我有 15 分钟的宽限期。我们都到了餐厅，我告诉她我们都到了，我爸爸刚下车。她看着我说：“你们都必须进楼里”。我说好的。然后她让我们等了 20 分钟才入座。你的宽限期在哪里。我这辈子从来没有遇到过比她更粗鲁、更自以为是的女人。她从来没有面带微笑地跟任何人打招呼。我和我的家人再也不会来这家餐厅了。
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