点评:We booked 2 nites at this property for a quick getaway. The hotel is nicely situated oceanfront and we even had a little seal in the morning swimming around outside of our room. However, all of the issues with our room quickly shed light on poor maintenance at this property. First, the only closet in the suite had nothing in it.....no space to hang clothes, no racks(except for one sitting on the floor), no nothing............basically an empty closet. Next, the curtains in the sleeping area were all chewed up and frayed on the bottom...my guess is someone with a vacuum caught the curtains in the vacuum on multiple occasions.
The bathroom was pretty outdated and the one light was pretty dim. Coming back from dinner, I found that all of my items placed near the sink were soaking wet...turns out the water faucet leaks, even when shut off. Next, the toilet..........the toilet actually rocks when you sit on it. It looked like the bottom fixtures were removed at some point and the toilet was not properly seated to the floor. It is difficult to rationalize how the maintenance of this property felt that it was acceptable to select this room for a guest stay. It made us wonder what other maintenance was being neglected. We paid for a suite over $500/nite and we expect a room that is clean and safe.
We certainly will never return and encourage everyone to consider another property.
翻译:我们在这家酒店预订了两晚,享受短暂的假期。酒店地理位置优越,面朝大海,早上甚至看到一只小海豹在我们房间外游来游去。然而,房间里的所有问题都暴露出这家酒店的维护不善。首先,套房里唯一的衣橱里什么也没有……没有挂衣服的空间,没有衣架(除了一个放在地板上的),什么也没有……基本上就是一个空衣橱。其次,睡眠区的窗帘底部都被咬坏了,磨损了……我猜是有人用吸尘器吸了好几次,把窗帘吸坏了。
浴室相当陈旧,唯一的一盏灯也相当昏暗。吃完晚饭回来,我发现放在水槽附近的所有东西都湿透了……原来是水龙头漏水,即使关着也一样。接下来是马桶……坐在上面会摇晃。看起来底部的固定装置是什么时候被拆下来的,马桶没有稳稳地固定在地板上。很难理解这家酒店的维护人员怎么会觉得选择这个房间作为客人入住是可以接受的。这让我们怀疑还有什么其他维护工作被忽视了。我们支付了每晚超过500美元的套房费用,我们期望房间干净安全。
我们绝对不会再来,并鼓励大家考虑其他酒店。