点评:My wife and I decided to stop in today. We'd never been to a Wahlburgers before and thought we'd try it. We went up to the counter to order and the first thing thay struck us is a woman randomly asking if we wanted table service after we'd already placed our order at the register. We didn't understand as we thought we just took our food to our tables. She said that you could also be sat and served. Huh? We did we just order at the register then? We were then told we could take our food and eat up front. Why exactly isn't there just guidance when you walk in with a simple question "would you like service or to order and seat yourself"? Simple. We had asked the guy at the counter is soft drinks were refillable and his answe 3x was "I'm not really sure." Finally we asked if he could go ask someone, and he came back and said "yes" so there's your answer. A cashier should know if drinks are refillable as HE'S the one refilling the drinks. We sat for between 20-25 minutes (no exaggeration) waiting on 1 chicken sandwich, 1 burger, and 1 order of tater tots. We were starved by the time we ate. The taste of the food was good and for nearly $40, it should be. Many others were just as confused as us as to where to sit or not. People sitting in the self seating area were getting drinks brought to them by the bar. The place needs organization and food needs to be ready sooner than 30 mins. Likely won't return but I did like my sandwich and tots.
翻译:我和我的妻子决定今天停下来。我们以前从未去过 Wahlburgers,并认为我们会尝试一下。我们去柜台点餐,让我们印象深刻的第一件事是一位女士在我们已经在收银台下订单后随机询问我们是否需要餐桌服务。我们不明白,因为我们以为我们只是把食物带到我们的餐桌上。她说你也可以坐下来服务。嗯?我们是不是刚在收银台点餐?然后我们被告知我们可以带走我们的食物并在前面吃。当您带着一个简单的问题“您想要服务还是自己点餐和坐下”时,为什么不只是提供指导呢?简单的。我们问过柜台的人软饮料是否可以再灌装,他的回答是 3 倍“我不太确定”。最后我们问他是否可以去问问别人,他回来说“可以”,所以这就是你的答案。收银员应该知道饮料是否可以重新装满,因为他是重新装满饮料的人。我们坐了 20 到 25 分钟(毫不夸张)等待 1 个鸡肉三明治、1 个汉堡和 1 份炸薯条。我们吃的时候已经饿死了。食物的味道很好,应该是近 40 美元。许多其他人和我们一样对坐在哪里感到困惑。坐在自助座位区的人们正在接受酒吧端来的饮料。这个地方需要组织,食物需要在 30 分钟内准备好。可能不会回来,但我确实喜欢我的三明治和小点心。