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Kerry M
This hotel is going down hill.
舒适套房酒店的点评
点评：The toilet in the room they originally put me in didn't work. I called down and instead of offering me a new room , they said they would get the maintenance guy up the next day. It took two days for them to get him up to my room (while I was out). I flushed one time after he "fixed" it and it and on the second try, it didn't flush again. The water ran all night. There was a dirty washcloth on the shower rod that the maid never saw. Paint is curling on the ceiling by the door. The key card kept failing about every other day.
Finally, on my last night, I went down to get my key card regenerated, and the general manager was there. She was LOVELY! She got me in a new room and helped me carry my things from the original room to the new room. I just wish they had done that to start. She is trying to right a sinking ship.
Finally, on my last night, I went down to get my key card regenerated, and the general manager was there. She was LOVELY! She got me in a new room and helped me carry my things from the original room to the new room. I just wish they had done that to start. She is trying to right a sinking ship.
翻译：他们最初给我安排的房间里的马桶坏了。我打电话，他们没有给我安排新房间，而是说第二天会派维修工过来。他们花了两天时间才派维修工来我的房间（当时我不在）。他“修好”马桶后，我冲了一次马桶，第二次冲水时，马桶又没冲干净。水流了一整夜。淋浴杆上有一块脏毛巾，女服务员根本没看到。门边的天花板上油漆卷曲。钥匙卡每隔一天就会失效。
最后，在我入住的最后一晚，我下楼去重新办理钥匙卡，总经理也在场。她人很好！她给我安排了一个新房间，还帮我把东西从原来的房间搬到了新房间。我只希望他们一开始就这么做。她正在努力挽救一艘正在下沉的船。
最后，在我入住的最后一晚，我下楼去重新办理钥匙卡，总经理也在场。她人很好！她给我安排了一个新房间，还帮我把东西从原来的房间搬到了新房间。我只希望他们一开始就这么做。她正在努力挽救一艘正在下沉的船。
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