点评:The management is poor, and the location is managed by inexperienced, unethical, and rude teenagers. My two children, ages 9 and 5, have had a membership and were enjoying time at Sky Zone until today. My sons were bullied, aggressively harassed, and repeatedly cursed at by eight unsupervised and underaged kids who told me that their parents went to the grocery store. I reported this to the manager, who told me they would not do anything. Eight children who appeared to be under ten years of age, without any adults in the building looking after them, continued to harass my children and me repeatedly. It was funny to them to call an adult woman and two of her scared children funny names and curse at them. I will not go into the details of how their mother approached me as I ran out of patience and was leaving (she showed up 1 hour later). Still, I will tell you that I have never been publically discriminated against and humiliated for being foreign and having an accent. The woman was waving her hand and cursing so loud that I thought she would physically assault me. My older son got very scared and ran outside. I grabbed my other son and ran after him. I am sick to my stomach that my two children have had to witness such a thing in a family-friendly place of business. I was begging stuff and management several times today for help, and they refused to do anything. Is it even aligned with a sky zone policy to have unsupervised minors jumping on the trampolines? I
翻译:管理很差,地点由没有经验、不道德、粗鲁的青少年管理。我的两个孩子,一个 9 岁,一个 5 岁,已经成为会员,并且在 Sky Zone 度过了愉快的时光,直到今天。我的儿子们被八名无人看管的未成年孩子欺负、骚扰和反复咒骂,他们告诉我他们的父母去了杂货店。我向经理报告了这件事,经理告诉我他们不会做任何事情。八个看起来不到十岁的孩子,楼里没有大人看管,不断地骚扰我和我的孩子。给一个成年妇女和她的两个受惊的孩子起滑稽的名字并诅咒他们,这对他们来说很有趣。当我失去耐心准备离开时(她 1 小时后出现),我不会详细介绍他们的母亲是如何接近我的。不过,我会告诉你,我从来没有因为是外国人和有口音而受到公开歧视和羞辱。那个女人挥舞着她的手,大声咒骂着,我以为她会对我进行人身攻击。我的大儿子非常害怕,跑到外面去了。我抓住我的另一个儿子追他。我的两个孩子不得不在一个家庭友好的营业场所目睹这样的事情,这让我感到恶心。今天我好几次向员工和管理人员求助,他们拒绝做任何事情。让无人监管的未成年人在蹦床上跳跃是否符合天空区域政策?我