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Unfriendly and aggressive staff. Stay away!
hoftravel
Unfriendly and aggressive staff. Stay away!
Bramhall的点评
点评：This underground bar has an edgy dungeon vibe but the service we experienced was woeful. The earlier positive reviews perhaps relate to previous management. In our case an unfriendly reception seated us at the back of the room, where we were then ignored. Thinking perhaps we should order at the bar we were told to go and sit down and someone would come to take our order. Eventually a menu arrived and about 10 minutes later we were able to order drinks (which were decent). With no service in sight we had to ask again at the bar for the bill. We paid but no change was given (the change was about the same as the bill). We had to ask for it. We then explained why we did not feel the poor service warranted a tip. That generated an extremely aggressive reaction: we were blocked from leaving and then followed down the street, with cursing and threats. When we said we would call the police the female bartender said "go right ahead, they know all about this place." We felt so threatened that we abandoned plans to explore Portland and doubt we will ever return. You have been warned!
翻译：这家地下酒吧有一种前卫的地牢氛围，但我们体验到的服务却很糟糕。之前的正面评价可能与之前的管理有关。就我们而言，接待人员态度不友好，让我们坐在房间后面，然后就被无视了。我们想也许应该在吧台点餐，于是他们让我们去坐下，然后会有人来为我们点餐。最后菜单送来了，大约 10 分钟后，我们点了饮料（味道不错）。由于没有服务，我们不得不再次在吧台结账。我们付了钱，但没有找零（找零和账单差不多）。我们不得不要求找零。然后我们解释了为什么我们认为糟糕的服务不值得给小费。这引起了非常激烈的反应：我们被拦住不让离开，然后被人跟踪到街上，还被人咒骂和威胁。当我们说要报警时，女调酒师说“去吧，他们对这个地方了如指掌。”我们感到如此害怕，以至于放弃了探索波特兰的计划，怀疑我们永远不会再回来了。我警告过你！
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