点评:The previous review nailed it ("Never felt more unwelcome"). We had a bad experience at the Blind Pig in 2021, getting poor service, extremely long waits and lots of excuses and blame being passed along (the cook's fault, new menu, etc., etc.). After a lengthy delay getting anyone to serve us, we then waited over an hour for our food, with no communication from anyone unless we flagged someone down. No apologies, nothing; whoever you spoke with it was somebody else's fault.
We decided to give it another try this week but learned our lesson from the previous experience and cut it short. After waiting at the hostess desk for 5 minutes, being ignored by two servers, the hostess came out to seat us (the issue wasn't the hostess but more so her two colleagues ignoring us). It was a beautiful early evening. We saw two high tops outside and asked for one of them. We were told no, without any explanation that we could understand, so we opted to leave as we really wanted to eat outside. When we went outside to leave I asked the server to sit at the high tops and she snapped "No", nothing further, just NO. We continued on our way and she left a rather sarcastic "Have a good evening" as a farewell.
It's really a shame - great location next to Johnson Hall, large capacity, but some of the worst customer service we have ever seen anywhere. We ended up with a nice outside meal down the street, drove by approximately 90 minutes later and there were still some folks eating outside at the Blind Pig, so we're still confused why they refused to seat us outside. I've done hundreds of TripAdvisor reviews and can probably count on one hand how many "1" reviews I've given. I opted not to do a review in 2021 but am covering both after a 2nd bad experience.
翻译:之前的评论指出了这一点(“从未感到如此不受欢迎”)。 2021 年,我们在 Blind Pig 的经历很糟糕,服务很差,等待时间非常长,还有很多借口和指责(厨师的错、新菜单等等)。在让任何人为我们服务的漫长延迟之后,我们等了一个多小时才拿到食物,除非我们标记某人,否则没有任何人与我们交流。没有道歉,什么都没有;无论你和谁说话都是别人的错。
我们决定本周再试一次,但从之前的经验中吸取了教训并缩短了时间。在女主人的桌子旁等了 5 分钟,被两个服务员忽略了,女主人出来给我们安排座位(问题不是女主人,而是她的两个同事无视我们)。这是一个美丽的傍晚。我们在外面看到两个高顶,并要求其中一个。我们被告知不行,没有任何我们能理解的解释,所以我们选择离开,因为我们真的很想在外面吃饭。当我们出去离开时,我要求服务器坐在高处,她厉声说“不”,仅此而已,只是不。我们继续前行,她留下了一句相当讽刺的“晚上好”作为告别。
真的很遗憾 - 地理位置优越,毗邻 Johnson Hall,容量大,但一些我们在任何地方见过的最糟糕的客户服务。我们最后在街上吃了一顿不错的户外餐,大约 90 分钟后开车经过,仍然有一些人在 Blind Pig 外面吃饭,所以我们仍然很困惑为什么他们拒绝让我们坐在外面。我已经完成了数百条 TripAdvisor 评论,并且可能一只手就能数出我给出了多少条“1”评论。我选择不在 2021 年进行审查,但在经历了第二次糟糕的经历后,我将对两者进行审查。