Wife’s experience was a 3, mine was a zero!
Peter Ott's on the Water的点评
点评:All I can say was it was a good thing my wife’s food was good or this review would have been a 1 since you can’t rate lower. We had Grant A as our server and I don’t know if he was having a bad day or if he always looks down on customers and provides sub par service. It started with pure rudeness in his tone and actions. Please note we were here for over an hour and his interactions with all but one of his tables were similar to ours. My order came wrong and my wife’s was correct. I left mine untouched and he walked by 5 times and never looked our way to see how we were doing. No drink refills and no follow up to see if our meal was okay. When he finally came to see if I needed a box (for my untouched Burger) I said no I need it removed from my bill. I explained my drink was empty and my order was wrong and I sat and watched my wife eat while waiting for him to stop and see if we were okay. He walked away and another server brought our bill over. WORST SERVICE EVER!
翻译:我只能说幸好我妻子点的食物很好吃,否则这篇评论会是 1 分,因为你不能打更低的分。我们的服务员是 Grant A,我不知道他是不是心情不好,还是总是瞧不起顾客,提供低于标准的服务。一开始他的语气和行为就很粗鲁。请注意,我们在这里待了一个多小时,除了一张桌子外,他与其他桌子的互动都和我们的差不多。我的订单错了,我妻子的订单是对的。我把我的订单原封不动地留下,他走过来 5 次,从来没有看我们吃得怎么样。没有续杯饮料,也没有跟进看看我们的饭菜是否还可以。当他终于来看看我是否需要一盒(装我那份没动过的汉堡)时,我说不,我需要把它从我的账单中扣除。我解释说我的饮料是空的,我的订单也是错误的,我坐在那里看着我的妻子吃,等他停下来看看我们是否还可以。他走开了,另一个服务员把我们的账单拿过来。有史以来最糟糕的服务!