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Horrible Nightmare - McDonald's App Order - 5336 Hwy 6, Natchitoches, LA - Cancel Order after waiting 20 minutes.
Susan C
Horrible Nightmare - McDonald's App Order - 5336 Hwy 6, Natchitoches, LA - Cancel Order after waiting 20 minutes.
McDonald's的点评
点评：Awful. Do not stop there. 6:30 pm Friday, June 16, 2022, Ordered on App. Went inside to pick up. Had to cancel order after 20 minutes waiting. Order on board said 'pending'. 3 other persons were inside awaiting their orders from the app. They were only servicing drive-through customers (drive through is timed). After we requested a refund, they had the nerve to tell us that it would be another 10 minutes if we wanted to wait. Lost 30 minutes of travel time trying to get our kids fed for supper, and, had to get food elsewhere. The other 3 customers were still waiting for their orders after we left. Nightmare!!! Called today (Monday) 11:00 a.m. and spoke to store manager. Might as well have called Wal-Mart to complain. She did not seem at all concerned and seemed to be laughing at my concerns. I thought a store manager would want to know how their crew treated customers, but, apparently not. Do not waste your time.
翻译：可怕。不要停在那里。 2022 年 6 月 16 日星期五下午 6:30，在应用程序上订购。走进去接。等了20分钟后不得不取消订单。船上订单显示“待处理”。另外 3 个人在里面等待应用程序的命令。他们只为驾车穿过的顾客提供服务（驾车穿过是定时的）。当我们要求退款后，他们居然还好意思告诉我们，如果我们想等的话还要再等10分钟。为了让我们的孩子吃晚饭，我们浪费了 30 分钟的旅行时间，而且不得不到别处去买食物。我们离开后，其他 3 位顾客仍在等待他们的订单。恶梦！！！今天（星期一）上午 11:00 致电并与商店经理交谈。还不如打电话给沃尔玛投诉呢。她似乎一点也不关心，似乎在嘲笑我的担忧。我以为商店经理会想知道他们的员工如何对待顾客，但显然不是。不要浪费你的时间。
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