点评:My husband and I have been to Rock n Brews before and enjoyed the food and atmosphere. We wanted to indulge in Rock n Brews again during Restaurant Week as we have not been there in awhile. We were told we could sit anywhere and as the restaurant was not busy at the time. Our server, Alejandro, took the time to explain the Restaurant Week menus and gave us ample time to decide on what we wanted to order. Business began to pick up and our server got busy with other tables in various spots across the room. Our food came out in a timely manner and our server came by multiple times to check on us. We felt we received great service and weren't overly interrupted during our meal. In a "non-covid" time we probably would have said the food was slow coming out but this seemed to be timed perfectly. We really had nothing to complain about.
We ended up settling on the Dinner for 2 deal (1 appetizer, 2 entrees, 1 dessert) and ended up taking food home. We both thought the food was great. I preferred the salad over the pizza, but that was my own personal opinion as I prefer salads (the pizza was good though). Alejandro apologized multiple times for the wait and we told him it was "all good". We could see he was super busy with all the people that had come in and only 3 servers on the floor.
My only suggestion to the business would be having sections for the servers so they aren't running back and forth across the room to check on their tables. This may be something they do during dinner and not during lunch in the middle of a work week though. I'm not sure but it seemed it would have helped the servers since staffing is short these days.
翻译:我丈夫和我以前去过 Rock n Brews,享受这里的美食和氛围。我们想在餐厅周期间再次沉迷于 Rock n Brews,因为我们已经有一段时间没有去过那里了。我们被告知我们可以坐在任何地方,因为餐厅当时不忙。我们的服务员 Alejandro 花时间解释了餐厅周的菜单,并给了我们充足的时间来决定我们想要点什么。生意开始好转,我们的服务器忙于处理房间各个地方的其他桌子。我们的食物及时出来,我们的服务器多次过来检查我们。我们觉得我们得到了很好的服务,并且在用餐期间没有被过度打扰。在“非 covid”时期,我们可能会说食物出来的速度很慢,但这似乎恰逢其时。我们真的没有什么可抱怨的。
我们最终选择了 2 份晚餐(1 份开胃菜、2 份主菜、1 份甜点),最后把食物带回家。我们都认为食物很棒。我更喜欢沙拉而不是披萨,但这是我个人的意见,因为我更喜欢沙拉(虽然披萨很好吃)。亚历杭德罗多次为等待道歉,我们告诉他这“一切都很好”。我们可以看到他非常忙于所有进来的人,而地板上只有 3 个服务器。
我对企业的唯一建议是为服务器设置部分,这样他们就不会在房间里来回跑来检查他们的桌子。这可能是他们在晚餐时做的事情,而不是在工作周中间的午餐时间。我不确定,但它似乎对服务器有帮助,因为这些天人员配备不足。