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The problem with Aladdin Café and other multi-ethnic restaurants
Tripadvisor用户
The problem with Aladdin Café and other multi-ethnic restaurants
Aladdin Cafe的点评
点评：I write this review because Aladdin Café (AC) is a good example of what is wrong with most restaurants in Lawrence, esp. those that serve multi-ethnic foods.
If I had to rank AC, I would give it, grading from A to F, a solid C minus. I do not eat outside. And if I ever have to order food, I avoid so many restaurants in Lawrence because of the extremely low quality of food, the poor service, and the poor hygiene. As far as I am concerned, there is no restaurant in Lawrence that deserves more than a C minus. So, when I give AC (or India Place, another seemingly decent restaurant) a C minus, I am being generous.
I would now like to elaborate on some of the issues with AC:
First, portions are not satisfactory at all given their overpriced menu (Speaking of overpriced menu, see also Minsky's Pizza). When you make an online order, they sometimes cut off the %30-50 of the portions (esp. with deserts)---whether intentionally or unintentionally I do not know. Almost half portion of my desert was missing the last time I ordered.
I wanted to report this issue to the restaurant owner. A young individual, who claims to be the son of the owner, called me on my phone. I gave him the option that if he is unwilling to improve the situation, he can go ahead and cancel my order. He said he understands my concern and wants to fulfill my order. However, the order was even smaller portion than the last time.
The son was rude and kept calling me "brother", which is not a proper way to address a customer. He was abrasive, cutting me off every time I tried to speak. He blatantly refused to admit that they serve the desert (e.g., rice pudding) in different sizes of plastic containers. Despite my best efforts to explain the issue, he insisted and implied that I make all this up. As if this is not enough, he commented on the way I pronounce a certain word (i.e., "transparent"), and told me that he has hard time understanding me, which is odd given that they have thick accents (but I did not bring that up until now). Sure, I have a slight accent, but, unlike them, I speak English in a quite accessible and engaging manner. I've never had any issues with people understanding me (as a side note, I have a Ph.D. and teach at the university).
I did not realize that I was dealing with an ill-behaving teenager until I did get a hold of his father later. The father apologized for his son's immature and disrespectful behavior. He offered me free lunch/dinner, which is a classic maneuver that aims to calm the critic. But I did not accept it of course.
Some quick suggestions: AC should stop ripping off its customers immediately by, as first measure, increasing the portions of foods that come in discrete units or packages. Also, the son, who does not know how to treat customers, should not engage them at all.
Second, the quality of baklava depends on various aspects, some of which are the quality of flour, thinness of the dough, and proportion of the syrup. Their so-called "baklava" was frozen, stale, and tasteless. It seems that they put no genuine effort in preparing deserts.
Third, clearly, they do not know what "Turkish Coffee" is supposed to be like. As someone who is originally from Turkey, I believe I know the difference (as a side note, The Mad Greek also suffers from similar issues. I would easily rate that restaurant an F---that's how bad and overpriced it is).
Fourth, based on my impression of their menu, restaurants like AC seem to prey on the ignorance of the locals, esp., their lack of knowledge of food from varied regions of Anatolia and the Greek peninsula. I mean no offence but most people from Lawrence or other parts of Kansas are typically not well informed about Mediterranean cuisine. For instance, what AC serves as Turkish Coffee is basically hot water with a hint of ground coffee flavor in the background. It has nothing to do with the real Turkish coffee.
I have similar concerns about the other items in their menu. However, I won't comment on them here. I guess anyone who reads this should get the gist of my point.
If I had to rank AC, I would give it, grading from A to F, a solid C minus. I do not eat outside. And if I ever have to order food, I avoid so many restaurants in Lawrence because of the extremely low quality of food, the poor service, and the poor hygiene. As far as I am concerned, there is no restaurant in Lawrence that deserves more than a C minus. So, when I give AC (or India Place, another seemingly decent restaurant) a C minus, I am being generous.
I would now like to elaborate on some of the issues with AC:
First, portions are not satisfactory at all given their overpriced menu (Speaking of overpriced menu, see also Minsky's Pizza). When you make an online order, they sometimes cut off the %30-50 of the portions (esp. with deserts)---whether intentionally or unintentionally I do not know. Almost half portion of my desert was missing the last time I ordered.
I wanted to report this issue to the restaurant owner. A young individual, who claims to be the son of the owner, called me on my phone. I gave him the option that if he is unwilling to improve the situation, he can go ahead and cancel my order. He said he understands my concern and wants to fulfill my order. However, the order was even smaller portion than the last time.
The son was rude and kept calling me "brother", which is not a proper way to address a customer. He was abrasive, cutting me off every time I tried to speak. He blatantly refused to admit that they serve the desert (e.g., rice pudding) in different sizes of plastic containers. Despite my best efforts to explain the issue, he insisted and implied that I make all this up. As if this is not enough, he commented on the way I pronounce a certain word (i.e., "transparent"), and told me that he has hard time understanding me, which is odd given that they have thick accents (but I did not bring that up until now). Sure, I have a slight accent, but, unlike them, I speak English in a quite accessible and engaging manner. I've never had any issues with people understanding me (as a side note, I have a Ph.D. and teach at the university).
I did not realize that I was dealing with an ill-behaving teenager until I did get a hold of his father later. The father apologized for his son's immature and disrespectful behavior. He offered me free lunch/dinner, which is a classic maneuver that aims to calm the critic. But I did not accept it of course.
Some quick suggestions: AC should stop ripping off its customers immediately by, as first measure, increasing the portions of foods that come in discrete units or packages. Also, the son, who does not know how to treat customers, should not engage them at all.
Second, the quality of baklava depends on various aspects, some of which are the quality of flour, thinness of the dough, and proportion of the syrup. Their so-called "baklava" was frozen, stale, and tasteless. It seems that they put no genuine effort in preparing deserts.
Third, clearly, they do not know what "Turkish Coffee" is supposed to be like. As someone who is originally from Turkey, I believe I know the difference (as a side note, The Mad Greek also suffers from similar issues. I would easily rate that restaurant an F---that's how bad and overpriced it is).
Fourth, based on my impression of their menu, restaurants like AC seem to prey on the ignorance of the locals, esp., their lack of knowledge of food from varied regions of Anatolia and the Greek peninsula. I mean no offence but most people from Lawrence or other parts of Kansas are typically not well informed about Mediterranean cuisine. For instance, what AC serves as Turkish Coffee is basically hot water with a hint of ground coffee flavor in the background. It has nothing to do with the real Turkish coffee.
I have similar concerns about the other items in their menu. However, I won't comment on them here. I guess anyone who reads this should get the gist of my point.
翻译：我写这篇评论是因为阿拉丁咖啡馆 (AC) 是劳伦斯大多数餐馆问题的一个很好的例子，特别是。那些供应多民族食品的。
如果我必须对 AC 进行评级，我会给它，从 A 到 F 的等级，一个坚实的 C 负。我不在外面吃饭。如果我不得不点餐，我会避开劳伦斯的许多餐馆，因为食物质量极差、服务差、卫生差。就我而言，劳伦斯没有一家餐厅值得超过 C 减分。所以，当我给 AC（或 India Place，另一家看似不错的餐厅）打 C 分时，我就很慷慨了。
我现在想详细说明 AC 的一些问题：
首先，鉴于菜单价格过高，份量根本不令人满意（说到价格过高的菜单，另请参阅 Minsky's Pizza）。当您在线订购时，他们有时会切断 %30-50 的部分（尤其是沙漠）---我不知道是有意还是无意。我上次订购时几乎有一半的沙漠不见了。
我想将此问题报告给餐厅老板。一个自称是店主儿子的年轻人打电话给我。我给了他一个选项，如果他不愿意改善这种情况，他可以继续取消我的订单。他说他理解我的担忧，并希望完成我的订单。但是，订单比上次的份量还要少。
儿子很粗鲁，一直叫我“兄弟”，这不是称呼客户的正确方式。他很粗鲁，每次我想说话时都会打断我。他公然拒绝承认他们用不同尺寸的塑料容器盛放甜点（例如大米布丁）。尽管我尽了最大努力解释这个问题，但他坚持并暗示这一切都是我编造的。好像这还不够，他评论了我发音某个词的方式（即“透明”），并告诉我他很难理解我，这很奇怪，因为他们有浓重的口音（但我没有把它带到现在）。当然，我有轻微的口音，但与他们不同的是，我说英语的方式非常通俗易懂且引人入胜。人们对我的理解我从来没有遇到过任何问题（顺便说一句，我拥有博士学位并在大学任教）。
直到后来我找到了他的父亲，我才意识到我正在和一个行为不端的少年打交道。父亲为儿子的不成熟和无礼行为道歉。他给了我免费的午餐/晚餐，这是一个旨在平息批评者的经典策略。但我当然没有接受。
一些快速的建议：作为首要措施，AC 应该立即停止敲诈客户，增加以离散单位或包装形式提供的食品的份量。还有，不懂待客之道的儿子，根本不应该招待他们。
其次，果仁蜜饼的质量取决于多个方面，其中一些是面粉的质量、面团的薄度和糖浆的比例。他们所谓的“果仁蜜饼”是冷冻的、陈旧的、无味的。他们似乎并没有真正努力准备甜点。
第三，很明显，他们不知道“土耳其咖啡”应该是什么样子。作为最初来自土耳其的人，我相信我知道其中的区别（作为旁注，疯狂的希腊人也遇到了类似的问题。我很容易将那家餐厅评为 F --- 这就是它的糟糕和价格过高）。
第四，根据我对他们菜单的印象，像AC这样的餐馆似乎利用了当地人的无知，尤其是他们对安纳托利亚和希腊半岛不同地区的食物缺乏了解。我没有冒犯的意思，但大多数来自劳伦斯或堪萨斯州其他地区的人通常对地中海美食知之甚少。例如，作为土耳其咖啡的 AC 基本上是热水，背景中带有一丝咖啡粉的味道。它与真正的土耳其咖啡无关。
我对他们菜单中的其他项目也有类似的担忧。但是，我不会在这里评论它们。我想任何读过这篇文章的人都应该明白我的观点。
如果我必须对 AC 进行评级，我会给它，从 A 到 F 的等级，一个坚实的 C 负。我不在外面吃饭。如果我不得不点餐，我会避开劳伦斯的许多餐馆，因为食物质量极差、服务差、卫生差。就我而言，劳伦斯没有一家餐厅值得超过 C 减分。所以，当我给 AC（或 India Place，另一家看似不错的餐厅）打 C 分时，我就很慷慨了。
我现在想详细说明 AC 的一些问题：
首先，鉴于菜单价格过高，份量根本不令人满意（说到价格过高的菜单，另请参阅 Minsky's Pizza）。当您在线订购时，他们有时会切断 %30-50 的部分（尤其是沙漠）---我不知道是有意还是无意。我上次订购时几乎有一半的沙漠不见了。
我想将此问题报告给餐厅老板。一个自称是店主儿子的年轻人打电话给我。我给了他一个选项，如果他不愿意改善这种情况，他可以继续取消我的订单。他说他理解我的担忧，并希望完成我的订单。但是，订单比上次的份量还要少。
儿子很粗鲁，一直叫我“兄弟”，这不是称呼客户的正确方式。他很粗鲁，每次我想说话时都会打断我。他公然拒绝承认他们用不同尺寸的塑料容器盛放甜点（例如大米布丁）。尽管我尽了最大努力解释这个问题，但他坚持并暗示这一切都是我编造的。好像这还不够，他评论了我发音某个词的方式（即“透明”），并告诉我他很难理解我，这很奇怪，因为他们有浓重的口音（但我没有把它带到现在）。当然，我有轻微的口音，但与他们不同的是，我说英语的方式非常通俗易懂且引人入胜。人们对我的理解我从来没有遇到过任何问题（顺便说一句，我拥有博士学位并在大学任教）。
直到后来我找到了他的父亲，我才意识到我正在和一个行为不端的少年打交道。父亲为儿子的不成熟和无礼行为道歉。他给了我免费的午餐/晚餐，这是一个旨在平息批评者的经典策略。但我当然没有接受。
一些快速的建议：作为首要措施，AC 应该立即停止敲诈客户，增加以离散单位或包装形式提供的食品的份量。还有，不懂待客之道的儿子，根本不应该招待他们。
其次，果仁蜜饼的质量取决于多个方面，其中一些是面粉的质量、面团的薄度和糖浆的比例。他们所谓的“果仁蜜饼”是冷冻的、陈旧的、无味的。他们似乎并没有真正努力准备甜点。
第三，很明显，他们不知道“土耳其咖啡”应该是什么样子。作为最初来自土耳其的人，我相信我知道其中的区别（作为旁注，疯狂的希腊人也遇到了类似的问题。我很容易将那家餐厅评为 F --- 这就是它的糟糕和价格过高）。
第四，根据我对他们菜单的印象，像AC这样的餐馆似乎利用了当地人的无知，尤其是他们对安纳托利亚和希腊半岛不同地区的食物缺乏了解。我没有冒犯的意思，但大多数来自劳伦斯或堪萨斯州其他地区的人通常对地中海美食知之甚少。例如，作为土耳其咖啡的 AC 基本上是热水，背景中带有一丝咖啡粉的味道。它与真正的土耳其咖啡无关。
我对他们菜单中的其他项目也有类似的担忧。但是，我不会在这里评论它们。我想任何读过这篇文章的人都应该明白我的观点。
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