Needs cleanup and remodel; go somewhere else - 花园城东智选假日酒店 (Garden City) - Holiday Inn Express GARDEN CITY EAST by IHG - 2条旅客点评与比价

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Needs cleanup and remodel; go somewhere else

花园城东智选假日酒店的点评

2024年04月27日发布于: 海外

点评：The pool picture looks great, but the pool is closed and has been for quite a while, according to staff. Owner will not repair until future "unknown" whole hotel remodel date. And that sums up the state of much of this establishment. Much desperately needed work and equipment replacement. Our room heater/AC did not work and the maintenance staff did not come as requested (other guests were left with unrepaired items also; the front desk had quite a long list). Our room needed paint repairs, had small holes in the wall, and scrapes and dings on the furniture. There was melted ice cream in our room refrigerator that had been left and frozen by a previous guest. The hotel lies next to a major truck route junction, so it is not that quiet. The parking lot is dirty and potholed, with broken parking bumpers out in the middle. The front desk staff were nice and regularly apologized for the lack of service, broken things, etc. Management was not present in the time we were there. Rooms are ample size, shower has good pressure, and the breakfast is not great, but acceptble.

翻译：泳池图片看起来很棒，但工作人员表示泳池已经关闭了很长一段时间。业主将不会进行维修，直到未来“未知”的整间酒店翻新日期。这就是这家酒店大部分情况的总结。迫切需要进行大量维修和设备更换。我们房间的暖气/空调无法使用，维修人员没有按要求前来（其他客人也留下了未维修的物品；前台有一份很长的清单）。我们的房间需要油漆维修，墙上有小洞，家具上有刮痕和凹痕。我们房间的冰箱里有融化的冰淇淋，是上一位客人留下并冷冻的。酒店位于一条主要卡车路线交汇处旁边，因此不太安静。停车场很脏，坑坑洼洼，中间有破损的停车保险杠。前台工作人员很友好，经常为服务不周、物品损坏等道歉。我们在那里的时候，管理人员不在。房间宽敞，淋浴水压很好，早餐不是很好，但可以接受。

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