拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Good food but service lacking
Fglwork
Good food but service lacking
Troodos Hotel的点评
点评：We were on a wee walk in the Troodos, and stopped for a bite of lunch. Cannot fault the food. Tasty, decent portions, reasonable price and a lovely people watching setting. However, the food came and the staff never came near us again to replenish water or enquire if everything was okay and if we required anything else such as dessert and coffee ( which we did want).
Prices reasonable.
My aunt is visually impaired and I asked for the disabled toilet key as it appeared locked. I went to the reception to request the key 🔑. The person who was already in the toilet had come out ( unknown to us as it simply appeared locked) and the man at the reception desk was very abrupt saying the door was open. A simple error but one which gives the image of not caring about customer service. A simple, there you go, it’s open now was a reasonable reply.
We also asked the waiter if he knew where a certain local walk was - he shrugged his shoulders and said ‘ I don’t know but I should as I’ve been here eight years’. Again a simple lack of customer service. He may have directed us to the Troodos information area. Some staff training required.
I’d eat here again if you want decent food but do not care about customer service.
Prices reasonable.
My aunt is visually impaired and I asked for the disabled toilet key as it appeared locked. I went to the reception to request the key 🔑. The person who was already in the toilet had come out ( unknown to us as it simply appeared locked) and the man at the reception desk was very abrupt saying the door was open. A simple error but one which gives the image of not caring about customer service. A simple, there you go, it’s open now was a reasonable reply.
We also asked the waiter if he knew where a certain local walk was - he shrugged his shoulders and said ‘ I don’t know but I should as I’ve been here eight years’. Again a simple lack of customer service. He may have directed us to the Troodos information area. Some staff training required.
I’d eat here again if you want decent food but do not care about customer service.
翻译：我们在特罗多斯山上散步，停下来吃午饭。食物无可挑剔。美味、分量足、价格合理，环境优美。然而，食物送来了，工作人员再也没有过来给我们补充水，询问我们是否一切顺利，是否需要甜点和咖啡（我们确实想要）。
价格合理。
我的阿姨有视力障碍，我要了残疾人厕所的钥匙，因为它似乎被锁上了。我去接待处要钥匙🔑。已经在厕所里的人出来了（我们不知道，因为它似乎被锁上了），接待处的人非常唐突地说门是开着的。一个简单的错误，但却给人一种不关心客户服务的印象。简单的，你看，现在开着，这是一个合理的回答。
我们还问服务员是否知道某条当地步行道在哪里 - 他耸耸肩说“我不知道，但我应该知道，因为我在这里已经八年了”。这又是客户服务的缺失。他可能把我们带到了特罗多斯信息区。需要一些员工培训。
如果你想要美味的食物但不关心客户服务，我会再次来这里吃饭。
价格合理。
我的阿姨有视力障碍，我要了残疾人厕所的钥匙，因为它似乎被锁上了。我去接待处要钥匙🔑。已经在厕所里的人出来了（我们不知道，因为它似乎被锁上了），接待处的人非常唐突地说门是开着的。一个简单的错误，但却给人一种不关心客户服务的印象。简单的，你看，现在开着，这是一个合理的回答。
我们还问服务员是否知道某条当地步行道在哪里 - 他耸耸肩说“我不知道，但我应该知道，因为我在这里已经八年了”。这又是客户服务的缺失。他可能把我们带到了特罗多斯信息区。需要一些员工培训。
如果你想要美味的食物但不关心客户服务，我会再次来这里吃饭。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
