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The Tangled Wood的点评
点评：Start off we were given a drink menu with nothing in it. We got a new menu. I asked what kind of flavored tea they had and the waiter said they didn’t have flavored tea. (Guess he was training) The menu clearly states ‘flavored tea’. The waiter goes to check on the flavors after I asked him to. Waitress came with the waiter to say he’s training and asked for our drink orders. I asked about the teas again and was given a list of 3 flavors so I order. My husband ordered a beer and I order our appetizer. Waitress leaves and then comes back to say they don’t have the beer he ordered so he orders a different beer and I let her know we’re ready to order. She said it’ll be just a moment she wants to get our drink orders in. Ok. So she comes back with drinks and we order. While waiting on our appetizer, food runners attempted to give us other peoples’ orders twice and someone else’s drink. Then when our appetizer came out they took it to the table next to ours, we expressed it was ours and it was given to us. We finish up our appetizer and wait for our food. And wait and wait and wait. The waitress brings me another tea which was unflavored. I let her know and she took it back. When it came back I took a drink and got a mouthful of nothing but syrup flavoring. We are still waiting for our food at this point. The two tables around us, who got there after us had both gotten their meals. One of those meals came to our table first and we let them know it wasn’t ours. So we wait some more. The trainee walked up to our table and asked if we were just waiting on our check to be closed. I said no we’re still waiting on our food. He said he would go check. He walked away and didn’t come back. After 5 minutes I flagged him down to ask about our food, again he said he’d check and at this point I asked for a manager. It took nearly 10 minutes for the manager to come over. I explained everything up to this point. She apologized said she would check on our food and at this point I just asked for it to go. She brought out a bag of food and stated she took the dinners off the check. She then walked away. We got our check, went to pay, there were issues with the card reader. I glanced at our bill and noticed it wasn’t even our bill. It was the table next to us whose food they tried to give us. I check out to go bag of food and sure enough it was the order from the table next to us - NOT EVEN WHAT WE ORDERED!! At this point I just started laughing! I asked again for the manager. Our waitress walked to the back with the wrong bill and my card. I never did see the manager but our waitress brought out another bag of food claiming it was my order, of course I check and she said she bagged it herself. Yep this was our order but it was missing my side salad. She went back and got it and gave me back my card. She said the entire bill was taken care of and we were good to go. We got home and the food is subpar. The salad is soggy, the brisket is dry and I didn’t even get my side of baked beans. So folks long story short do not go here.
翻译：开始时，我们得到了一份饮料菜单，里面什么也没有。我们有一个新菜单。我问他们有什么风味的茶，服务员说他们没有风味茶。 （猜猜他在训练）菜单上清楚地写着“风味茶”。服务员在我要求之后去检查口味。女服务员和服务员一起来，说他正在接受培训，并要求我们点饮料。我再次询问了茶，并得到了 3 种口味的清单，所以我点了。我丈夫点了啤酒，我点了开胃菜。女服务员离开然后回来说他们没有他点的啤酒，所以他点了另一种啤酒，我让她知道我们已经准备好点菜了。她说这只是她想让我们点饮料的那一刻。好的。所以她带着饮料回来，我们点了菜。在等待我们的开胃菜时，食物跑者试图给我们两次其他人的订单和别人的饮料。然后当我们的开胃菜出来时，他们把它带到我们旁边的桌子上，我们表示这是我们的，然后就给了我们。我们吃完开胃菜，等待我们的食物。等啊等啊等啊。女服务员给我带来了另一种没有味道的茶。我让她知道，她收回了。当它回来时，我喝了一口，除了糖浆调味剂什么都没有。此时我们仍在等待我们的食物。我们周围的两张桌子，在我们吃完饭后到达那里。其中一顿饭首先来到我们的餐桌，我们让他们知道这不是我们的。所以我们再等等。实习生走到我们的桌子旁，问我们是否只是在等待我们的支票被关闭。我说不，我们还在等我们的食物。他说他会去检查。他走开了，没有回来。 5 分钟后，我让他停下来询问我们的食物，他再次说他会检查一下，此时我请了一位经理。等了将近10分钟，经理才过来。我解释了到目前为止的一切。她道歉说她会检查我们的食物，此时我只是要求它去。她拿出一袋食物，说她把晚餐从支票上拿走了。然后她走开了。我们拿到支票，去付款，读卡器有问题。我瞥了一眼我们的账单，发现这甚至不是我们的账单。他们试图给我们提供食物的是我们旁边的桌子。我退房去拿了一袋食物，果然这是我们旁边桌子的订单 - 甚至不是我们订购的！在这一点上，我刚刚开始笑！我再次要求经理。我们的女服务员拿着错误的账单和我的卡走到后面。我从未见过经理，但我们的女服务员拿出另一袋食物，声称这是我的订单，当然我检查了一下，她说她自己装袋。是的，这是我们的订单，但它缺少我的配菜沙拉。她回去拿了它并把我的卡还给了我。她说整个账单都已经处理好了，我们可以走了。我们回到家，食物很差。沙拉湿透了，牛胸肉干了，我什至没有吃烤豆。所以人们长话短说不要去这里。
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