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AVOID!!! Hot, high, and hungry—that’s how Denny’s left us.
Foxtrot A
AVOID!!! Hot, high, and hungry—that’s how Denny’s left us.
Denny's的点评
点评：We arrived around 9 PM and were seated right away. Our waitress smelled like she just got done hotboxing the freezer, but she was friendly and got our order in—so we gave her the benefit of the doubt. Then... nothing. We waited 40 minutes for our food while others who came in after us were served first.
When I finally asked what was going on, the manager blamed a fight in the kitchen. The waitress gave us a totally different excuse about equipment issues. Meanwhile, both staff spent most of the time outside smoking and talking. And let’s not forget: no A/C, 90-degree heat, and three starving kids after a long day on the road.
The manager knocked $15 off our bill, which I appreciated—but it didn’t fix the experience. I normally tip 20% (because it’s fair and easy math), but this time I left $5 and told the waitress exactly why: bad service.
I've been a loyal Denny’s customer for most of my life. After this, I’m done. And I’ll make sure everyone I know hears about it.
When I finally asked what was going on, the manager blamed a fight in the kitchen. The waitress gave us a totally different excuse about equipment issues. Meanwhile, both staff spent most of the time outside smoking and talking. And let’s not forget: no A/C, 90-degree heat, and three starving kids after a long day on the road.
The manager knocked $15 off our bill, which I appreciated—but it didn’t fix the experience. I normally tip 20% (because it’s fair and easy math), but this time I left $5 and told the waitress exactly why: bad service.
I've been a loyal Denny’s customer for most of my life. After this, I’m done. And I’ll make sure everyone I know hears about it.
翻译：我们晚上9点左右到的，马上就入座了。服务员身上散发着一股子刚把冰箱里的冷冻食品热完的味道，但她很友好，把我们的订单拿了过来——所以我们就当做是她帮忙。然后……什么也没发生。我们等了40分钟才上菜，而比我们晚到的其他人都先上菜了。
我终于问出了事情的经过，经理说是厨房里发生了争吵。服务员给了我们一个完全不同的借口，说是设备问题。与此同时，两位服务员大部分时间都在外面抽烟聊天。别忘了：没有空调，90华氏度（约32摄氏度），还有三个在路上忙碌了一天后饿得肚子疼的孩子。
经理从我们的账单中扣除了15美元，我很感激——但这并没有改变这次用餐体验。我通常给20%的小费（因为算起来公平又简单），但这次我给了5美元，并告诉服务员确切原因：服务太差。
我这辈子大部分时间都是Denny's的忠实顾客。这件事之后，我就完成了。我会确保所有我认识的人都知道这件事。
我终于问出了事情的经过，经理说是厨房里发生了争吵。服务员给了我们一个完全不同的借口，说是设备问题。与此同时，两位服务员大部分时间都在外面抽烟聊天。别忘了：没有空调，90华氏度（约32摄氏度），还有三个在路上忙碌了一天后饿得肚子疼的孩子。
经理从我们的账单中扣除了15美元，我很感激——但这并没有改变这次用餐体验。我通常给20%的小费（因为算起来公平又简单），但这次我给了5美元，并告诉服务员确切原因：服务太差。
我这辈子大部分时间都是Denny's的忠实顾客。这件事之后，我就完成了。我会确保所有我认识的人都知道这件事。
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