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Ashley D

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Avid 酒店韦恩堡北部 by IHG的点评

2024年07月14日发布于: 海外

点评：My family and I stayed one night at the hotel. I am a IGH hotel reward member. I book from site paid $119 plus $50 damaged. Upon our arrival we immediately noticed how empty the hotel was for a fourth of July weekend ( July 6, 2024). Counted 6 cars in total including mine. There was only two hotel staff. Never seen housekeeeping.Entering the hotel it seem clean but boy was we wrong. We was placed on the fourth floor of hotel. We only seen TWO other guest while there. It's a 4 floor 80 room hotel. Our room was not keep up. Notices damage to headboards, holes in wall, the iron was dirty and orange stuff in shower and stain on sheets. After walking around on each floor.... I noticed it not so clean plus if you stay in room 101,201,301,401 there is a carmer above the door and pointing right at the door. A couple of the doors has paper sign on them. Outside area was okay. Four chairs and a table that was chip and damaged. Cigarette buts mix in the rocks. Siding on hotel chipped. Water hoses just laying out plus there was a trash can blocking a fire exit on the main floor.
Beds were comfortable and coffee was good. Pool was out of order. Breakfast option was two hot sandwiches option the rest is grab and go. On July 13 2024 I placed a call to see where my $50 damaged deposit was. Told two different answers. Never received refund. Stay at your own judgment.

翻译：我和我的家人在这家酒店住了一晚。我是 IGH 酒店奖励会员。我从网站预订，支付了 119 美元，另加 50 美元的损坏赔偿。抵达后，我们立即注意到在 7 月 4 日的周末（2024 年 7 月 6 日），酒店是多么空荡荡的。包括我的在内，一共 6 辆车。只有两名酒店工作人员。从来没见过客房服务人员。进入酒店时，它看起来很干净，但我们错了。我们被安排在酒店的四楼。我们在那里只见过另外两位客人。这是一家 4 层楼，80 个房间的酒店。我们的房间没有维护。注意到床头板损坏，墙上有洞，熨斗很脏，淋浴间里有橙色的东西，床单上有污渍。在每一层楼走了一圈后......我发现它不太干净，而且如果你住在 101、201、301、401 房间，门上方有一个卡默，指向门的正上方。有几扇门上有纸质标志。室外区域还可以。四把椅子和一张桌子有缺口和损坏岩石里混杂着烟蒂。酒店的墙板碎了。水管散落一地，主楼层的消防出口被垃圾桶堵住了。
床很舒服，咖啡也不错。游泳池坏了。早餐选项是两个热三明治，其余的都是外带。2024 年 7 月 13 日，我打电话询问我的 50 美元损坏押金在哪里。得到了两个不同的答案。从未收到退款。自行判断。

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