点评:I am a Choice Hotels Diamond Rewards member - their highest level. I am guaranteed early check-in, late check-out, an elite gift when checking in and other nice bonuses. I knew that for my stay I would be finished with work early and arriving at my hotel early, so I chose this business for my early check-in benefit.
The hotel refused to give me an early check-in even when I showed them I was a Diamond member. Ended up waiting in my car until 4 PM. I have had other hotels actually have a made drop what she was doing to prpep me a room, but this Comfort Inn did not care to honor the rewards program. Certainly this big empty hotel had one clean room.
No elite gift when checking in either.
I am so disgusted with this hotel. Obviously I stay at Choice Hotels often enough to move to the top of their rewards program, but they do not alue their customers.
翻译:我是 Choice Hotels 钻石奖励会员 - 他们的最高级别。我保证可以提前入住、延迟退房、入住时获得精英礼物和其他不错的奖励。我知道在入住期间我会提早结束工作并提前到达酒店,所以我选择这家酒店以获得提前入住的福利。
即使我向他们表明我是钻石会员,酒店也拒绝让我提前入住。最后我在车里等到了下午 4 点。我住过的其他酒店实际上已经让工作人员帮我准备了房间,但这家 Comfort Inn 却不尊重奖励计划。当然,这家空荡荡的大酒店有一间干净的房间。
入住时也没有精英礼物。
我对这家酒店非常反感。显然,我经常入住 Choice Hotels,足以升至其奖励计划的顶级会员,但他们却不重视他们的客户。