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旅行
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Terrible Service
Tripadvisor用户
Terrible Service
Dilshad的点评
点评：We live 10-15 minutes away max from this restaurant. Ordered a meal through Uber eats for my family of 5 as it had decent ratings and a fast delivery time(stated 15-35 mins). I wish I could say either was good as the food still hadn't arrived 40 minutes after the agreed delivery time. Attempts to call the restaurant were unsuccessful as they do not answer their phones. When they finally called me back to see what the issue was, they called the driver who I could hear clearly on the other line. He said that there were road blocks along the "Bromley Lane", a road I drove down quite easily not 2 hours prior! The person who answered the phone was hardly apologetic and said he would hopefully be there in the next 30 mins! My 3 yr old was so tired waiting for the food, he fell asleep and had to be put to bed. The rest of my family had to have a quickly made, alternative meal and be disappointed, rather than the nice takeaway meal that I had promised them. Thanks for nothing, and the lies and false advertising Dilshad - I shall be making better choices for my takeaway meals in future and I hope this review helps others from making the same mistake too
翻译：我们距离这家餐厅最多 10-15 分钟路程。通过 Uber eats 为我的 5 口之家订了一顿饭，因为它有不错的评级和快速的交货时间（规定 15-35 分钟）。我希望我可以说两者都很好，因为食物在约定的交货时间后 40 分钟仍未到达。由于他们不接听电话，因此尝试致电餐厅未成功。当他们最终给我回电话以了解问题所在时，他们打电话给我在另一条线路上可以清楚地听到的司机。他说“Bromley Lane”沿线有路障，我在不到 2 小时前很容易地开过这条路！接电话的人几乎没有道歉，并说他希望在接下来的 30 分钟内到达那里！我 3 岁的孩子在等食物时太累了，他睡着了，不得不让他上床睡觉。我的家人不得不吃一顿快速制作的替代餐并感到失望，而不是我答应他们的美味外卖餐。什么都不感谢，还有谎言和虚假广告 Dilshad - 我将来会为我的外卖餐做出更好的选择，我希望这篇评论也能帮助其他人避免犯同样的错误
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