点评:Recently took my mum for a Xmas lunch after visiting here for years and always enjoyed it. Unfortunately this time we were very disappointed. Firstly our table in the main room was positioned in an awkward place so we had to move it. Secondly we ordered drinks and were told that no fresh limes had been delivered…surely someone could have popped to the local Co op? We didn’t have starters and had to wait 45 mins for our mains…at no point did anyone inform us of the delay nor apologise…by this time we wished we had ordered starters as we were hungry. They clearly could not cope with the amount of people booked in (several work parties). When the meals arrived there was barely any difference between the adult and child size portion! There was 1 slice of turkey on the adult one….really for £18:50? We ordered 1 portion of the accompanying veg without butter but were given a dish for 2 without butter. After mentioning I was given another portion. However both were that hard (and I don’t mean al dente), they were inedible. Also there was 1 Brussel sprout between us! Normally with a Xmas dinner one would expect sprouts and braised red cabbage / something a bit special not just a pile of veg thrown in a dish. What should have been a lovely special Xmas lunch with my mum was a huge let down. We were compensated but sadly this didn’t make up for the disappointing experience. Have to say the usually high standard of food and service were lacking on this occasion. A case of too many people booked in for the kitchen to cope with. Will think twice before returning especially as I’ve moved out of the area and had made a 50 min journey to visit.
翻译:最近,我妈妈来这里吃了一顿圣诞午餐,多年来一直都很喜欢。不幸的是,这次我们非常失望。首先,我们在主厅的桌子位置很尴尬,所以我们不得不换个位置。其次,我们点了饮料,被告知没有送来新鲜的酸橙……肯定有人会去当地的合作社吧?我们没有开胃菜,不得不等了 45 分钟才吃到主菜……没有人通知我们延迟了,也没有人道歉……这时,我们真希望我们点了开胃菜,因为我们饿了。他们显然无法应付这么多的预订人数(几个工作小组)。饭菜端上来时,成人份和儿童份几乎没有区别!成人份上有一片火鸡肉……真的要 18.50 英镑吗?我们点了一份不含黄油的配菜蔬菜,但他们给了我们一份不含黄油的 2 人份菜。在我提到这一点之后,他们给了我另一份。但是两样东西都太硬了(我不是要说有嚼劲),根本没法吃。而且我们俩只差 1 颗球芽甘蓝!通常,圣诞晚餐会期待球芽甘蓝和炖红菜 / 一些特别的东西,而不仅仅是一堆蔬菜扔进盘子里。本来应该是和妈妈一起享用的特别美味的圣诞午餐,但却令人大失所望。我们得到了补偿,但遗憾的是这并不能弥补这次令人失望的经历。不得不说,平时高标准的食物和服务在这次却有所欠缺。预订的人太多了,厨房应付不过来。会再三考虑再来,尤其是因为我已经搬离了这个地区,花了 50 分钟才来拜访。