点评:Bad Experience - my wife took me here for my birthday. I love lasagne and she wanted to try the meatballs. Our waiter was extremely soft spoken, but tried each time we asked him to talk louder. The lasagne arrived within 5 mins, charred and dry but not awful. 15 mins later we asked a few waiters what’s taking so long for her dish (we had been on a 9 mile hike around Chicago and were starving!). The answer we got was astonishing! A well prepared excuse that there are 3 restaurants there, and the next time we come there we should plan an order based on this, or tell our waiter to make the dishes come out at the same time. Seriously?! Who would realize this? Anyway her plate of meatballs arrived in various conditions (burnt, not burnt) and her second bite was into a bone fragment! The Manager carried it around on a plate the rest of time we were there, and apologized and comped her meal and gave us a single dessert. We didn’t eat that incredibly late plate and had to hurry back to the train station, no time for dessert. The lasagna should’ve been comp’d and of course the uneaten meatballs, we didn’t ask for an afternoon dessert, and I paid for it - my birthday afterall! I hope your visit is better than ours was.
翻译:糟糕的经历——我妻子带我来这里过生日。我喜欢吃千层面,她想尝尝肉丸。我们的服务员说话非常轻声细语,但每次我们让他大声点,他都会尽量保持沉默。千层面在 5 分钟内就上来了,虽然有点焦干,但还不算太糟。15 分钟后,我们问几个服务员为什么她的菜上得这么久(我们刚刚在芝加哥徒步 9 英里,饿坏了!)。得到的答案让我们大吃一惊!他们精心准备了借口,说那里有 3 家餐厅,下次我们来的时候应该根据这个来计划点菜,或者告诉服务员让菜同时上来。真的吗?!谁会意识到这一点?不管怎样,她那盘肉丸上来时状态各异(烧焦了,没烧焦),她咬的第二口竟然咬到了骨头碎片!经理在我们剩下的时间里都用盘子端着肉丸到处走,并向我们道了歉,免费提供了她的餐点,只给了我们一份甜点。我们没吃完那盘特别晚的菜,不得不赶紧回火车站,没时间吃甜点了。千层面应该免费赠送,当然还有没吃完的肉丸,我们也没要求下午甜点,而且还是我自己付的钱——毕竟是我的生日!希望你们的这次旅行比我们这次更好。