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Will Stay Elsewhere Next Time in Chicago
芝加哥布里奇维尤希尔顿欣庭酒店及套房的点评
点评：After such a high rating on Trip Advisor and several glowing reviews, my family was excited to book a one night stay at this hotel as a way to get a good night's sleep after a long flight and have a good breakfast the next morning before traveling home. However, after the experience we endured, we don't plan to stay at this hotel on any future trips to or through Chicago.
On the positive side, the hotel was conveniently located not too far from Midway airport, the employees we encountered were friendly, we appreciated the liquid hand soap pump in our bathroom instead of a bar of soap, and the complimentary breakfast was acceptable.
Our biggest issues were with the hotel building. All of the walls in our room were so thin that we could hear the adjoining room's TV, guests' voices, and the plumbing every time a shower/sink/toilet was used. Due to the larger opening under the door, all noises (voices, doors, footsteps) could be heard inside our room as well. During our visit, 1 of the 2 elevators was out of service as well as the ice makers on 2 of the 4 floors. Our room was not properly cleaned from the prior guests, because when we moved the purple stools on wheels located under the desk area, there was a dirty child's sock and several pieces of cereal underneath them. Also, there was toothpaste smeared just under the counter top in the bathroom. Due to the design of the Roman shade inside the window, it did not block out the outside light very well, which made it difficult for us to fall asleep and then woke us up early when the sunlight came through the sides. We've never stayed in a hotel room that had Roman shades, and now we know why - they simply shouldn't be located in a bedroom (especially one that faces lighted signs and street/parking lot lights).
While not the direct fault of the hotel as they have a pet-friendly policy, the family in the room right next to ours left their dog unattended after 8:00 p.m. while they were out (we believe at the pool). The dog proceeded to loudly bark, whine, and howl for nearly 45 minutes (we did call the front desk and the employee said they would check upstairs), before the family arrived back to quiet their dog. Then we could hear their TV, loud talking, running around, and the plumbing (as described above) for the following two hours. We even had a sound machine with us to help drown out the noise so our child could go to sleep, but it didn't work in this hotel with all the loud sounds going on continuously.
Thankfully, we were only staying one night as our room could sleep 4 (we only had three people in our room), because the bathroom only had three large towels, three washcloths, and one hand towel. The room only got assigned to us when we arrived as the only one we could choose via the app was located next to the elevators - which we specifically requested to be away from when we booked our room months ago.
Overall, for the price we paid and just wanting a good night's sleep after a long flight from California before completing our drive home the next day, we ended up leaving extra tired and very disappointed. After staying at a Courtyard by Marriott, Best Western Plus, and this Hampton Inn during this particular vacation, we felt the value for the stay was the lowest and the experience was the least pleasant. We don't plan on staying at a Hampton Inn brand hotel in the future due to the poor experience.
On the positive side, the hotel was conveniently located not too far from Midway airport, the employees we encountered were friendly, we appreciated the liquid hand soap pump in our bathroom instead of a bar of soap, and the complimentary breakfast was acceptable.
Our biggest issues were with the hotel building. All of the walls in our room were so thin that we could hear the adjoining room's TV, guests' voices, and the plumbing every time a shower/sink/toilet was used. Due to the larger opening under the door, all noises (voices, doors, footsteps) could be heard inside our room as well. During our visit, 1 of the 2 elevators was out of service as well as the ice makers on 2 of the 4 floors. Our room was not properly cleaned from the prior guests, because when we moved the purple stools on wheels located under the desk area, there was a dirty child's sock and several pieces of cereal underneath them. Also, there was toothpaste smeared just under the counter top in the bathroom. Due to the design of the Roman shade inside the window, it did not block out the outside light very well, which made it difficult for us to fall asleep and then woke us up early when the sunlight came through the sides. We've never stayed in a hotel room that had Roman shades, and now we know why - they simply shouldn't be located in a bedroom (especially one that faces lighted signs and street/parking lot lights).
While not the direct fault of the hotel as they have a pet-friendly policy, the family in the room right next to ours left their dog unattended after 8:00 p.m. while they were out (we believe at the pool). The dog proceeded to loudly bark, whine, and howl for nearly 45 minutes (we did call the front desk and the employee said they would check upstairs), before the family arrived back to quiet their dog. Then we could hear their TV, loud talking, running around, and the plumbing (as described above) for the following two hours. We even had a sound machine with us to help drown out the noise so our child could go to sleep, but it didn't work in this hotel with all the loud sounds going on continuously.
Thankfully, we were only staying one night as our room could sleep 4 (we only had three people in our room), because the bathroom only had three large towels, three washcloths, and one hand towel. The room only got assigned to us when we arrived as the only one we could choose via the app was located next to the elevators - which we specifically requested to be away from when we booked our room months ago.
Overall, for the price we paid and just wanting a good night's sleep after a long flight from California before completing our drive home the next day, we ended up leaving extra tired and very disappointed. After staying at a Courtyard by Marriott, Best Western Plus, and this Hampton Inn during this particular vacation, we felt the value for the stay was the lowest and the experience was the least pleasant. We don't plan on staying at a Hampton Inn brand hotel in the future due to the poor experience.
翻译：在猫途鹰上获得如此高的评价和几条好评后，我的家人很高兴在这家酒店预订一晚，这样可以在长途飞行后睡个好觉，并在第二天早上回家前享用一顿丰盛的早餐。然而，在经历了这次经历之后，我们不打算在以后前往或途经芝加哥的旅行中入住这家酒店。
积极的一面是，酒店位置便利，距离中途机场不太远，我们遇到的员工很友好，我们很欣赏浴室里的洗手液泵而不是肥皂，免费早餐也可以接受。
我们最大的问题是酒店大楼。我们房间的所有墙壁都很薄，每次使用淋浴/水槽/厕所时我们都能听到隔壁房间的电视、客人的声音和管道的声音。由于门下的开口较大，所有噪音（声音、门声、脚步声）在我们的房间内也能听到。在我们访问期间，2 部电梯中的 1 部以及 4 层楼中的 2 层的制冰机停止运行。我们的房间没有被之前的客人妥善清理干净，因为当我们移动办公桌区域下方带轮子的紫色凳子时，下面有一只脏孩子的袜子和几片麦片。此外，浴室的柜台下面还涂有牙膏。由于窗户内部罗马帘的设计，它并不能很好地遮挡外界的光线，导致我们很难入睡，然后当阳光从侧面照射进来时，我们就会很早就被吵醒。我们从来没有住过有罗马窗帘的酒店房间，现在我们知道为什么了——它们根本不应该放在卧室里（尤其是面对灯光标志和街道/停车场灯的卧室）。
虽然不是酒店的直接过错，因为他们有宠物友好政策，但我们隔壁房间的家庭在晚上 8:00 后将他们的狗留在了无人看管的地方。当他们出去的时候（我们相信是在游泳池里）。这只狗继续大声吠叫、哀嚎和嚎叫近 45 分钟（我们确实打电话给前台，工作人员说他们会上楼检查），然后家人才回来安抚他们的狗。然后，在接下来的两个小时里，我们可以听到他们的电视、大声说话、跑来跑去和管道系统的声音（如上所述）。我们甚至还配备了一台音响设备来帮助淹没噪音，这样我们的孩子就可以入睡，但在这家酒店它不起作用，因为所有大声的声音都在持续不断。
值得庆幸的是，我们只住了一晚，因为我们的房间可以睡 4 个人（我们的房间里只有三个人），因为浴室只有三块大毛巾、三块毛巾和一块手巾。当我们到达时，房间才分配给我们，因为我们唯一可以通过应用程序选择的房间位于电梯旁边 - 几个月前我们预订房间时，我们特别要求远离电梯。
总的来说，对于我们支付的价格来说，只是想在从加利福尼亚州长途飞行后在第二天开车回家之前睡个好觉，最终我们离开时感到特别疲惫和非常失望。在这个假期期间入住了万怡酒店、贝斯特韦斯特优质酒店和汉普顿酒店后，我们觉得住宿的价值是最低的，体验也是最不愉快的。由于体验不佳，我们以后不打算入住汉普顿品牌酒店。
积极的一面是，酒店位置便利，距离中途机场不太远，我们遇到的员工很友好，我们很欣赏浴室里的洗手液泵而不是肥皂，免费早餐也可以接受。
我们最大的问题是酒店大楼。我们房间的所有墙壁都很薄，每次使用淋浴/水槽/厕所时我们都能听到隔壁房间的电视、客人的声音和管道的声音。由于门下的开口较大，所有噪音（声音、门声、脚步声）在我们的房间内也能听到。在我们访问期间，2 部电梯中的 1 部以及 4 层楼中的 2 层的制冰机停止运行。我们的房间没有被之前的客人妥善清理干净，因为当我们移动办公桌区域下方带轮子的紫色凳子时，下面有一只脏孩子的袜子和几片麦片。此外，浴室的柜台下面还涂有牙膏。由于窗户内部罗马帘的设计，它并不能很好地遮挡外界的光线，导致我们很难入睡，然后当阳光从侧面照射进来时，我们就会很早就被吵醒。我们从来没有住过有罗马窗帘的酒店房间，现在我们知道为什么了——它们根本不应该放在卧室里（尤其是面对灯光标志和街道/停车场灯的卧室）。
虽然不是酒店的直接过错，因为他们有宠物友好政策，但我们隔壁房间的家庭在晚上 8:00 后将他们的狗留在了无人看管的地方。当他们出去的时候（我们相信是在游泳池里）。这只狗继续大声吠叫、哀嚎和嚎叫近 45 分钟（我们确实打电话给前台，工作人员说他们会上楼检查），然后家人才回来安抚他们的狗。然后，在接下来的两个小时里，我们可以听到他们的电视、大声说话、跑来跑去和管道系统的声音（如上所述）。我们甚至还配备了一台音响设备来帮助淹没噪音，这样我们的孩子就可以入睡，但在这家酒店它不起作用，因为所有大声的声音都在持续不断。
值得庆幸的是，我们只住了一晚，因为我们的房间可以睡 4 个人（我们的房间里只有三个人），因为浴室只有三块大毛巾、三块毛巾和一块手巾。当我们到达时，房间才分配给我们，因为我们唯一可以通过应用程序选择的房间位于电梯旁边 - 几个月前我们预订房间时，我们特别要求远离电梯。
总的来说，对于我们支付的价格来说，只是想在从加利福尼亚州长途飞行后在第二天开车回家之前睡个好觉，最终我们离开时感到特别疲惫和非常失望。在这个假期期间入住了万怡酒店、贝斯特韦斯特优质酒店和汉普顿酒店后，我们觉得住宿的价值是最低的，体验也是最不愉快的。由于体验不佳，我们以后不打算入住汉普顿品牌酒店。
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