点评:To whom it may concern my wife and I visited Days Inn & Suits near the AFB and first let just say I had a reservation of course the establishment was around 7 hours away as we drove from southern Florida. We arrived around 5am tired I walk in and was not even greeted by the clerk I said im here for my stay and she looked me up and told me that reservation was terminated because it was considered a no show. Now how is it a no show if im standing in front of you ? The clerk said i lost all my money for the 3 nights i could stay but have to pay out of pocket. I was so upset i called Priceline they then called the Days inn where they responded saying “no refund” basically my wife and I were left on the street in a location were are not familiar with. I suffer from epilepsy just from stress alone. My wife was scared i was turning red and blood was rising. Im sharing so that you know that is considered theft and Im looking into possibly legal action. I could have gone into uncontrollable seizures because of the stress. Not fun. Zero stars. I hope i get a response from the owner soon. Im also letting you know this may fall under the Act 41 for Disabled Law…. Just for leaving a disabled individual on the street.
翻译:致相关人员:我和我的妻子去了空军基地附近的 Days Inn & Suits,首先我要说的是,我预订了房间,当然,这家酒店离我们大约 7 小时车程,因为我们是从南佛罗里达开车过来的。我们早上 5 点左右到达,很累,我走进去,店员甚至没有迎接我们,我说我来这里是为了住宿,她找到了我,告诉我预订已终止,因为这被视为未入住。如果我站在你面前,怎么会是未入住呢?店员说,我损失了可以住 3 晚的所有钱,但必须自掏腰包。我非常沮丧,我打电话给 Priceline,然后他们打电话给 Days 酒店,他们回答说“不退款”,基本上我和妻子被留在了一个我们不熟悉的地方的街上。我患有癫痫,仅仅是因为压力。我的妻子害怕我脸红了,血液在上升。我告诉你们,这是偷窃,我正在考虑采取法律行动。我可能会因为压力而无法控制地癫痫发作。一点也不好玩。零星。我希望能尽快收到业主的回复。我还想告诉你,这可能违反了《残疾人法》第 41 条……仅仅因为把残疾人留在街上。