点评:After a long day on the road was craving a burger and decided to try Hopdoddy Burger Bar in Sandy Springs, GA. I’ve never dined at a Hopdoddy, but service and customer care at this location would guarantee no further visits from me if I lived in this area. From the young man at the counter who had no interest in explaining the process to the bartender who spent 95% of her time flirting with a couple of bar patrons almost caused me get up and leave. I ordered a Classic with bacon and cheddar cheese and some fries. My burger arrives…no fries and the lady said it would just be a minute. A man delivered the fries as I took the last bite of my burger. Seeing as I had finished my meal, I told him to take them back. The burger was good, juicy, and had great flavor…sadly the poor service destroyed what could have been a pleasant meal.
I did take the time to seek out a manager, but he was on a call so I told a guy who called himself “The Lead” why I was unhappy with my experience.
翻译:在路上忙碌了一天后,我很想吃汉堡,于是决定去佐治亚州桑迪斯普林斯的 Hopdoddy Burger Bar 试试。我从来没有在 Hopdoddy 吃过饭,但如果我住在这个地区,这家店的服务和客户服务保证我不会再光顾了。从柜台上对解释流程毫无兴趣的年轻人到 95% 的时间都在和酒吧的几个顾客调情的酒保,我差点起身离开。我点了一份经典汉堡,里面有培根、切达干酪和一些薯条。我的汉堡来了……没有薯条,那位女士说等一会儿就好了。当我吃完最后一口汉堡时,一位男士送来了薯条。看到我已经吃完了,我让他把薯条拿回去。汉堡很好吃,多汁,味道很好……可惜糟糕的服务毁了这顿本来可以愉快的晚餐。
我确实花时间去找了一位经理,但他正在打电话,所以我告诉一个自称“领导”的人为什么我对我的经历感到不满意。