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Thee J
Guest Beware! Stay Elsewhere!
avid Hotel Perry-National Fairground Area by IHG的点评
点评：My family and I had a terrible experience and I would not recommend this hotel. We stayed at the Perry Fairground Location for 5 nights over Mother’s Day Weekend. I booked 2 rooms, 1 for my husband and I and another for my mom and my son. The first issue was with the janitorial service. They did absolutely no cleaning or turnover. They would simply come in the room and leave a set of towels and a new roll of tissue paper and trash bags on the bathroom sink. They wouldn’t even take the time to actually change out the trash bins or put the tissue roll on the dispenser. Also, my mother requested a blanket due to my son soiling the one in the room and they declined her request and refused to give her a clean blanket. To add further insult to injury, when I went down to the front desk to tell them about our unpleasant experience, they attempted to gaslight us and suggest that we were not remembering the details correctly and repeatedly asked/suggested that we had the “Do Not Disturb” sign out. I took pictures of the full trash with empty trash bags and toilet roll paper on the bathroom counter after they supposedly "cleaned the room." How could I forget the older couple janitorial team that told my mom NO twice when she asked for a clean blanket?! After I stood my ground about what occurred, the desk staff begrudgingly agreed to give me a blanket.
I try my hardest to not think that we are treated a certain way because of our race but we are an African American family and they way in which we were dismissed by the workers and staff here reeks of prejudice. The rooms were also very small and the hot water would take some time to come in.
I will never stay at this property again. I’m typically a Hyatt loyalist but there are none in this area so it’s back to the Marriot for future stays.
I try my hardest to not think that we are treated a certain way because of our race but we are an African American family and they way in which we were dismissed by the workers and staff here reeks of prejudice. The rooms were also very small and the hot water would take some time to come in.
I will never stay at this property again. I’m typically a Hyatt loyalist but there are none in this area so it’s back to the Marriot for future stays.
翻译：我和我的家人经历了一次糟糕的经历，我不会推荐这家酒店。母亲节周末，我们在佩里游乐场酒店住了 5 晚。我预订了 2 间房，一间给我丈夫和我，另一间给我妈妈和儿子。第一个问题是清洁服务。他们根本没有打扫或整理房间。他们只是走进房间，把一套毛巾、一卷新的纸巾和垃圾袋放在浴室水槽上。他们甚至不会花时间真正更换垃圾桶或将纸巾卷放在分配器上。此外，由于我儿子弄脏了房间里的毯子，我母亲要求给她一条毯子，但他们拒绝了她的要求，拒绝给她一条干净的毯子。更糟糕的是，当我去前台告诉他们我们不愉快的经历时，他们试图欺骗我们，暗示我们记错了细节，并反复询问/建议我们挂上“请勿打扰”的牌子。他们所谓“打扫房间”之后，我拍下了浴室柜台上堆满垃圾、空垃圾袋和卫生纸的照片。我怎么能忘记那对老夫妇清洁团队，当我妈妈要一条干净的毯子时，他们两次拒绝了？！在我坚持自己的立场后，前台工作人员勉强同意给我一条毯子。
我尽量不去想我们因为种族而受到某种对待，但我们是一个非裔美国家庭，这里的工作人员和员工解雇我们的方式充满了偏见。房间也很小，热水要花点时间才能送来。
我再也不会住在这家酒店了。我通常是凯悦酒店的忠实顾客，但这个地区没有凯悦酒店，所以以后我还是会选择万豪酒店。
我尽量不去想我们因为种族而受到某种对待，但我们是一个非裔美国家庭，这里的工作人员和员工解雇我们的方式充满了偏见。房间也很小，热水要花点时间才能送来。
我再也不会住在这家酒店了。我通常是凯悦酒店的忠实顾客，但这个地区没有凯悦酒店，所以以后我还是会选择万豪酒店。
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