点评:I ordered lunch before I left work. This is 20 minutes away. I arrived, and the food order was never put in. The poor waitress had to relay this message to me. I get an excuse that the system was down and they never got it. She was on the phone when I got there and could have called me right after to inform me. Then she said they could not make the food until the order was printed. By now, I have been standing for 10 minutes. She went to get a manager, but they never came. She then said 20–25 minutes, and I had to call someone else to get a refund. No one was in there at noon. Silly me felt responsible for the 5 orders of food I placed for people, so I waited. I was there for 40 minutes! Not once did the manager come to talk to me or apologize. I was not even offered any compensation for the inconvenience. Not even a drink while I wait. The waitress was cleaning tables and opening my food boxes to check if the order was correct. This should be two different hands. The shotty tops kept coming off of the drinks and got all over my jacket and LV bag. I spent $70 and never got to eat because lunch was over. Never again.
翻译:我下班前订了午餐。离这里还有 20 分钟。我到了,食物订单却一直没下。可怜的女服务员不得不把这个消息转达给我。我得到一个借口,说系统坏了,他们没收到。我到的时候她正在打电话,本可以马上打电话通知我。然后她说,在订单打印出来之前,他们无法制作食物。到现在为止,我已经站了 10 分钟。她去找经理,但他们一直没来。然后她说 20-25 分钟,我不得不打电话给别人退款。中午那里没有人。愚蠢的我觉得自己应该为我为别人下的 5 份食物负责,所以我等了。我在那里等了 40 分钟!经理一次也没有来跟我说话或道歉。我甚至没有得到任何不便的补偿。等待期间甚至没有喝一杯饮料。女服务员正在清理桌子,打开我的食物盒检查订单是否正确。这应该是两只不同的手。饮料上的泡沫不断流出,弄脏了我的夹克和 LV 包。我花了 70 美元,却没能吃上一顿饭,因为午餐已经结束了。再也不来了。