点评:On making my reservation I called and talked to a gentleman and was quoted a price of 196.00 for our room which included a 50.00 incidental fee which would be removed when we checked out and I also told the gentleman I had a service dog with me, when we arrived my husband went in and checked us in came back out and told me the price was 386.00 total for the night. We went in and I came down to the front desk and the lady at the desk said it was 50.00 for the dog and 50.00 for the incidental fee and then taxes, the lady at the front desk also told us there was a concert in town and they were total booked.to say we are very disappointed is an understatement we travel a lot and love staying at dury but this is making us rethink on where we will stay when we travel again very very disappointed dury , you really need someone one the phone who explains things a little better on there side so you are not so surprised when you check in if we would have known the price we would have stayed somewhere else. Very disappointed.
翻译:预订时,我打电话和一位先生交谈,他给我们的房间报价是 196.00,其中包括 50.00 的杂费,这笔费用在我们退房时会扣除,我还告诉这位先生我带了一只服务犬,我们到达时,我丈夫进去帮我们办理了入住手续,出来后告诉我,当晚的总价格是 386.00。我们进去后,我来到前台,前台女士说,服务犬的费用是 50.00,杂费和税费也是 50.00,前台女士还告诉我们城里有一场音乐会,房间已经订满了。说我们非常失望是轻描淡写,我们经常旅行,喜欢住在 dury,但这次让我们重新考虑下次旅行时住在哪里,非常非常失望 dury,你真的需要有人在电话里更好地解释情况,这样当你入住时就不会那么惊讶了,如果我们知道价格,我们就会住在其他地方。非常失望。