点评:We arrived after driving for 10 hours and were ready for a relaxing evening. To our surprise our room was not ready… or only partially ready. Pillows
minus the pillow cases were strewn on the bed… a top sheet was thrown on top of the mattress… no mattress cover. The room smelled like someone had spilled bleach over everything. We advised the front desk and she said that the cleaner went home early and apologized for the ill fitting sheets… the laundry had been shrinking everything. She suggested we go out for dinner and she would correct everything. On our return we saw that there were a stack of sheets on the reception counter and the front desk girl said that the manager had not left her keys to enter any room so we had to make our own bed.
Breakfast was also a disaster…. They were out of
milk and there were very limited food choices. The bananas were black and bruised ☹️
At check out we stopped at the front desk as the night clerk told us, to inquire about a discount. To our surprise she had forgotten to leave a written report on our issues. We were told to call back on Tuesday … three days from now as the manager was off till then.
NEVER again will I stay at a Hampton Inn
翻译:我们开车 10 个小时后到达,准备度过一个轻松的夜晚。令我们惊讶的是,我们的房间还没有准备好……或者只是部分准备好。枕头
除了枕套散落在床上……床单被扔在床垫上……没有床垫套。房间闻起来就像有人把漂白剂洒在了所有东西上。我们向前台提出了建议,她说清洁工提前回家,并为不合身的床单道歉……洗衣店所有东西都缩水了。她建议我们出去吃晚饭,她会纠正一切。回来后,我们看到接待柜台上有一堆床单,前台女孩说经理没有留下她进入任何房间的钥匙,所以我们不得不自己整理床铺。
早餐也是一场灾难……他们是出于
牛奶和食物选择非常有限。香蕉又黑又瘀青☹️
退房时,我们按照夜间服务员的指示在前台停下来询问折扣。令我们惊讶的是,她忘记留下关于我们问题的书面报告。我们被告知要在周二回电话……三天后,因为经理当时不在。
我再也不会入住汉普顿酒店