Disappointed Guests . No refund for deposits!
Microtel Inn & Suites by Wyndham Columbus/Near Fort Moore的点评
点评:Trash cans had plastic bag hanging on sides instead of inside the trash can as it should. I checked out on 5/30/25 and did not receive my 100 dollars deposit for 2 rooms I booked . Room 216 and 217. The receptionist told me 216 had make up/ hair dye stains on them so no refund . I don’t wear makeup and didn’t dye my hair. I asked for proof and any pictures. The 50 dollar deposit for 216 was never refunded either. I had to dispute the charge with my credit card company ( chase). My sister stayed in 220 and asked for towels on May 28 and didn’t get any till next day. I was told after we check out we will get our deposit back if there’s no damage in the rooms. We didn’t get the deposit even though we didn’t trash or damage anything. We’re not barbarians out to destroy hotel rooms. We stayed there for my nephew’s graduation at Fort Benning. What a shame to deny my deposits..
Stay away from this hotel if you want clean rooms and your 50 dollar deposit back!!
翻译:垃圾桶的侧面挂着塑料袋,而不是像应该的那样放在里面。我于 2025 年 5 月 30 日退房,没有收到我预订的两间房间的 100 美元押金。216 号和 217 号房间。接待员告诉我 216 号房间上有化妆品/染发剂污渍,所以不能退款。我不化妆,也没有染发。我要求提供证据和照片。216 号房间的 50 美元押金也没有退还。我不得不与我的信用卡公司 (chase) 就这笔费用提出异议。我姐姐住在 220 号房间,5 月 28 日要毛巾,但第二天才拿到。我被告知退房后如果房间没有损坏,可以拿回押金。尽管我们没有扔垃圾或损坏任何东西,但我们没有拿回押金。我们不是会破坏酒店房间的野蛮人。我们住在那里是为了参加我侄子在本宁堡的毕业典礼。拒绝支付我的押金真是太可惜了。。如果您想要干净的房间并退还 50 美元押金,请远离这家酒店!!