点评:I wish I could say something good about this place, but our experience was just frustrating from start to finish. From the moment we arrived, the hostess was unfriendly and unhelpful, setting the tone for the rest of the night.
We waited over an hour for our food, only to be told that someone in the kitchen was in training. Well, that’s not my problem—if service is going to be that slow, customers should be informed before they sit down.
We started with appetizers and drinks, which arrived fine, but after that—nothing for an hour. Meanwhile, we saw other tables getting their food in random parts, yet not even a piece of bread was offered to us while we waited. If we hadn’t asked, we might still be sitting there!
A simple heads-up or a small gesture of hospitality could have made a difference, but instead, we felt completely ignored. Untrained staff, terrible communication, and zero customer care—definitely not coming back.
翻译:我希望我能说些关于这个地方的好话,但我们的体验从头到尾都很令人沮丧。从我们到达的那一刻起,女主人就不友好,不愿意提供帮助,这为当晚的其余时间定下了基调。
我们等了一个多小时才吃到饭,结果被告知厨房里有人在接受培训。好吧,这不是我的问题——如果服务这么慢,应该在顾客坐下之前通知他们。
我们先吃了开胃菜和饮料,还不错,但之后——一个小时什么都没有。与此同时,我们看到其他桌子的食物都是随机分批上菜的,但在我们等待的时候,连一块面包都没有给我们。如果我们不问,我们可能还坐在那里!
一个简单的提醒或一个小小的热情好客的举动可能会有所不同,但相反,我们感觉完全被忽视了。未经培训的员工、糟糕的沟通和零客户服务——绝对不会再来了。