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RUDEST SERVER. AVOID!!
Jimmy J
RUDEST SERVER. AVOID!!
Paneterie的点评
点评：I took my mother and father for a snack on her birthday morning and had the worst service I've ever experienced. My father, who is in his 70s and is partially blind wanted to order for us. I'll admit he gets confused so can be frustrating, but the woman serving us seemed to be annoyed as soon as we walked up to the counter. I had put a very generous tip in their jar before we were even ate as it was quite obvious my father had issues and needed a little help ordering. When she came over to our table with our drinks and slammed them down so hard she spilt my fathers tea and stormed off without speaking. Obviously we would like milk (which wasn't offered, being a former food server usually you say "would you like anything else?") she was angry and put out when we asked for some, then after waiting for a while she gave the table to next us milk but not ours. My father was annoyed so went in and asked. The lady came out, shouted and pointed at my mother "if you want anything else, HE is not allowed in MY store anymore" referring to my father, who was still inside. When she came back out my mother said please do not speak about my husband like that, she shouted again at my mother and stormed back in. The table across from us said she had been rude to them also. My mother burst into tears so we got out money back and left. For my job I have to deal with very high profile people in tough situations and I honestly get people can be frustrating, but pointing and shouting at a 70 year old woman, on her birthday is unacceptable, this was meant to be a very special day after a particularly tough time, instead we got this. This must be the worst server I've ever met.
翻译：在她生日那天早上，我带父母去吃点心，结果却遭遇了有生以来最糟糕的服务。我父亲已经 70 多岁了，而且部分失明，他想帮我们点餐。我承认他经常搞不清楚，所以会让人很沮丧，但是当我们走到柜台前时，为我们服务的女士似乎很生气。在我们吃饭之前，我就在他们的小费罐里放了一笔非常慷慨的小费，因为很明显我父亲有问题，需要一点帮助才能点餐。当她端着饮料来到我们的桌子旁，用力地把饮料摔在地上时，她把父亲的茶洒了，然后一言不发地怒气冲冲地走了。显然我们想要牛奶（她没有提供，作为前食品服务员，你通常会说“你还要点别的吗？”）当我们要牛奶时，她很生气，很不高兴，等了一会儿后，她把牛奶给了我们旁边的桌子，但没有给我们。我父亲很生气，所以进去问了。那位女士走了出来，对我母亲大喊大叫：“如果你还想要别的东西，他再也不能进入我的商店了”，她指的是还在店里的父亲。当她回来时，我母亲说请不要这样谈论我的丈夫，她又对我母亲大喊大叫，然后气冲冲地走了进来。我们对面的桌子说她也对他们很粗鲁。我母亲大哭起来，于是我们拿回了钱离开了。我的工作就是在艰难的情况下与非常知名的人打交道，老实说，我知道人们会让人沮丧，但在一位 70 岁的女人生日那天指着她大喊大叫是不可接受的，这本该是一个特别的日子，在经历了一段特别艰难的时光之后，我们却得到了这样的待遇。这肯定是我见过的最差的服务员。
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