点评:I had a 7:30 reservation, and arrived at 7:25. My husband and I walk in, not sure where to stand. There is no obvious wait stand, you just walk in and hang by the bar. There was a red headed guy behind the bar who noticed us but quickly looked away, and at least 2 other guys serving; so we just stood there waiting to be acknowledged. It was like no one wanted to make eye contact or else they would have to deal with us. Very awkward and not a good first impression. They weren't even all that busy and many tables were empty. 5-10 minutes later, another couple walks in and asks us how long we have waited and we tell them we haven't even been acknowledged. After about 10 minutes, those people left. Some people we knew came up to say hello. After they left, now having stood around for 20 minutes, I finally went up to the red headed guy and asked if we were ever going to be seated, or did you rather have us go to another restaurant and he said, in a very annoyed tone, and I quote " Yes, please go to another restaurant"! What? HOW RUDE! So of course we left, went down the street to a very friendly Billy's. We live on Tiera Verde and want to support our local places. But not when we are treated without respect. No wonder this place has cycled thru several ownerships. All they had to do was when we walked in, say "Hi! We will be with you in a few minutes!" or "Hey, we only have one server, so it may be a bit, but we are happy to have you, grab a drink and hang tight", But no, they totally ignored us. We will never be back.
翻译:我预订了 7:30 的座位,但 7:25 就到了。我和丈夫走进去,不知道该站在哪里。没有明显的等候台,你只能走进去,在吧台旁边等着。吧台后面有个红头发的男人注意到了我们,但很快就把目光移开了,还有至少 2 个男人在服务;所以我们就站在那里等着被打招呼。好像没人愿意和我们眼神接触,否则他们就得应付我们。非常尴尬,第一印象也不好。他们甚至不是很忙,很多桌子都是空的。5-10 分钟后,另一对夫妇走进来问我们等了多久,我们告诉他们我们甚至没有被打招呼。大约 10 分钟后,那些人离开了。我们认识的几个人过来打招呼。他们离开后,我已经站了 20 分钟,我终于走到那个红头发的家伙面前,问我们是否要就座,或者你宁愿让我们去另一家餐厅,他用非常恼火的语气说,“是的,请去另一家餐厅”!什么?太粗鲁了!所以我们当然离开了,去了街上一家非常友好的 Billy's。我们住在 Tiera Verde,想支持我们当地的地方。但当我们受到不尊重的对待时,我们不会支持。难怪这个地方经历了几任所有者。他们所要做的就是在我们走进来时说“嗨!我们几分钟后就来!”或“嘿,我们只有一个服务员,所以可能有点忙,但我们很高兴有你,拿杯饮料,等着”,但是没有,他们完全忽略了我们。我们永远不会再回来了。